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Posts posted by zerlina84
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49 minutes ago, ana_tomy said:
please report those users
Hi Ana! Can I ask you to please pass along the message that we need the report button on the app? Whenever I get messages from scammers I can only block them because I read 99% of my messages on the app... I've been complaining about this forever. Thank you!
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On 4/4/2024 at 8:08 AM, priyank_mod said:
Plus, l think @zerlina84 had shared that - Fiverr's AI can't read non-english conversations and her SM told her to converse more in English to improve the 'negative impact pertaining to effective communication'!!
It wasn't me (I also remember that comment, though!), but I do have that problem with Negative Impact on Effective Communication + mostly writing in Portuguese with my clients. My SM had no idea what was wrong.
I've learned to live with it though lol I don't care anymore. I'm an 8 and that's how it is. Whatever. I'm not gonna waste my time fighting with a stupid AI machine.
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No. It would be great if the chat worked like whatsapp where you can simply delete a message, but... it doesn't 😞
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12 hours ago, andywarburton said:
Oh and a quite a few enquiries where they have clearly just copied and pasted the same thing to a bunch of sellers (how did I know? They addressed me by the WRONG NAME!)
Oh I get those all the time, it’s hilarious! Effort level -1 😂 I just ignore and reply like I didn’t notice the wrong name
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17 minutes ago, carineb said:
I still think it helps to differentiate between the various offers
I don't mind decimals at all, even if it means becoming 4.99 instead of being 5.
But just change it already! Going back and forth like this is driving me crazy and seems really unprofessional.
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I just saw the new decimals ratings on incognito mode again.
2 minutes later, still on incognito, and everyone is back to 5 stars.
What are they trying to do exactly...? The way they change this constantly is so annoying.
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One thing the SS has helped me with, is deciding not to pay for Seller Plus Premium anymore until my 8 goes up. The only reason I paid for it was the supposed priority in TRS vetting, which will never happen with an 8.
I’ll just keep the cheaper Seller Plus. It sucks not being able to see the Premium forum, but that’s not worth $39.
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2 hours ago, jonbaas said:
So, NOW we ARE penalized if an order autocompletes, and no reviews are left?
If this is true, it’s pretty gross.
Out of everything they demand of us, the client accepting the order is definitely NOT something we can control, no matter how many follow up messages we send. And it doesn’t mean anything.
I have many repeat clients that leave it to autocomplete; if it were a sign of anything, they wouldn’t order again and again.
My Communication having a negative impact on my 8 SS is something not even my SM understands, and if it’s because of that it’s just pathetic.
1 hour ago, williambryan392 said:I expect this also affects how impactful an auto-completed order is. If that same buyer buys again from you (or someone else) it maybe also negates the autocomplete impact to a degree. If that buyer always lets orders auto-complete it maybe also negates the impact to a degree. If they usually accept the delivery and rate and review, but don't with you then it probably has more impact.
I truly believe we overestimate the algorithm. I don’t think any machine is smart enough to have ALL that in consideration.
For example, I used to over analyze the Fiverr Choice badge, but when I lost it to someone who hadn’t delivered in weeks I realized it’s probably just buggy… like so many things on this site.
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5 hours ago, mandyzines said:
"Thank you for helping us train your replacement."
As a voiceover artist, I just LOVE when I get people trying to hire me to do AI stuff. Do you get them as well?
Sure, let me help you replace me in the future!
It’s really hard not to reply something that would get me a warning 😂
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Ok to be fair @Kesha just posted about updating the app to see the new thingie
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Yeah, I don't get it. I still see all the old ratings (the 3 criteria, no value of delivery blabla). Everyone is still 5 stars. Why did they make all this fuss about the 14th if nothing happened today. Geez. It's all just so stupid.
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It’s even worse than what you think. Check out This post
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@priyank_mod I know, that’s why I said they had a few rules 😔 which is kinda crazy, because 99% of these scams involve tricking people into giving out those things…
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@kubracorl I’m not surprised they won’t help you because it was indeed an outside scammer. But Fiverr should at THE VERY LEAST have a pop up for new users alerting them to these scams, just like my homebanking website does, for example.
I’m very sorry this has happened to you. Can’t you talk to your bank and tell them you were a victim of fraud and tell them you had all these unauthorized debits? Banks have a few rules about these things, but you might get lucky if they understand it was in fact fraud.
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1 hour ago, emmaki said:
This may mean more angry posts later from people who somehow managed to not notice this whole thing!
I keep thinking of all the people that don't use the forum.
Just imagine the hurricane by the end of the week.
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Fiverr doesn't ask anyone to create accounts on Revolut. Are you talking to Customer Service at support@fiverr.com ?
Because it sounds like you're talking to a scammer...
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These QR scams and fake Support messages have invaded Fiverr, Etsy and Vinted.
It’s absolutely embarrassing that these million dollar companies haven’t put a stop to it.
I’m also completely sick of those annoying scam telegram messages with the stupid fonts.
There is no excuse. They use AI for everything, how is AI not being used to protect us from HUGELY KNOWN scams?
This is basic anti fraud protection/cybersecurity. I wish they would focus more on protecting people against scams (and thus making Fiverr a better place) instead of coming up with 1000 ideas to force everyone to have less than 5 stars.
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@smork so they told me they were looking into fixing it with the new update and they told you that we are supposed to get the email wether we review the requirements or not.
Make it make sense.
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1 hour ago, smork said:
Fiverr sends me an email this morning (24 hours or so later) telling me that I had not reviewed the order requirements ("...but we noticed that you haven’t viewed the requirements.") and that I should.....😐
The issue here is likely that I responded using the mobile app, rather than my studio computer. I normally respond via my desktop. So, another bug to add to the pile I guess.
Yes. I’m beyond annoyed with that particular bug.
Yesterday I finally complained and they told me they are looking into it. But who really knows if that’s true.
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Wait so they doubled down and changed Exceptional to Perfect?!
I have no words.
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They are very smart to make that announcement and close the post immediately.
So much for transparency.
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Mathematically, you can't have 5 if there's at least a 4.9 in the metrics... that's why... I really hope they add the decimals so it can be at least a little bit more fair.
Edit: I mean, I was never good at maths, but this is correct, right? Come to think of it, it's incredibly sad, because it means we will NEVER be 5 ever again
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@emmaki how come you never reach the daily post limit?! I'm glad you don't, but it's definitely weird
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10 minutes ago, rasel3465 said:
lol. I can see...
If you can't see the new metrics list (Value of delivery, etc), you are not seeing the new ratings.
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Asked CS to remove cancellation from stats; they said yes -> it still affected my stats
in My Fiverr Experience
Posted · Edited by zerlina84
I don't really care about any of this, but I'm not happy about being lied to.
On my second gig, I had this person send me a script with nothing to proofread; because I'm a normal person and not a scammer, I asked for a cancellation - I was not going to charge them if there was nothing to work with. Did the usual blabla, CS said sure, and now I see this.
That was my only ever cancellation on that gig, so there's no doubt about it.
Just a warning for everyone.