christinakasica Posted March 3, 2017 Share Posted March 3, 2017 I just joined today. Trying to order an infographic for $6 for my small non-profit. I input all the credit card info, etc. I get a “working on it” page that has been going for almost an hour now. Whats up? Link to comment Share on other sites More sharing options...
saddu_writer Posted March 3, 2017 Share Posted March 3, 2017 Contact Customer support.support.fiverr.com Link to comment Share on other sites More sharing options...
christinakasica Posted March 3, 2017 Author Share Posted March 3, 2017 Contact Customer support.support.fiverr.comthanks, saddu. I’ll try that. Link to comment Share on other sites More sharing options...
saddu_writer Posted March 3, 2017 Share Posted March 3, 2017 thanks, saddu. I’ll try that.Pleasure. 🙂 Link to comment Share on other sites More sharing options...
byteknights Posted March 3, 2017 Share Posted March 3, 2017 Maybe your internet broke. try to refresh and look for active orders on dashboard. If you don’t see anything contact support. Link to comment Share on other sites More sharing options...
christinakasica Posted March 3, 2017 Author Share Posted March 3, 2017 I just joined today. Trying to order an infographic for $6 for my small non-profit. I input all the credit card info, etc. I get a “working on it” page that has been going for almost an hour now. Whats up?I just joined today. Trying to order an infographic for $6 for my small non-profit. I input all the credit card info, etc. I get a “working on it” page that has been going for almost an hour now. Whats up?I contacted support. I can’t submit a request form, because they ask me to “verify I’m a human” but don’t supply any Captcha text that I can enter. So the form is rejected. Therefore I CAN’T contact support. Other ideas? My internet is working for other things I am currently doing. Link to comment Share on other sites More sharing options...
byteknights Posted March 3, 2017 Share Posted March 3, 2017 I just joined today. Trying to order an infographic for $6 for my small non-profit. I input all the credit card info, etc. I get a “working on it” page that has been going for almost an hour now. Whats up?I contacted support. I can’t submit a request form, because they ask me to “verify I’m a human” but don’t supply any Captcha text that I can enter. So the form is rejected. Therefore I CAN’T contact support. Other ideas? My internet is working for other things I am currently doing.Captcha didn’t load probably the internet problem. Try once you’re done with other things to ensure proper internet connectivity. Link to comment Share on other sites More sharing options...
Guest capitalquality Posted March 4, 2017 Share Posted March 4, 2017 I just joined today. Trying to order an infographic for $6 for my small non-profit. I input all the credit card info, etc. I get a “working on it” page that has been going for almost an hour now. Whats up?I contacted support. I can’t submit a request form, because they ask me to “verify I’m a human” but don’t supply any Captcha text that I can enter. So the form is rejected. Therefore I CAN’T contact support. Other ideas? My internet is working for other things I am currently doing.Fiverr captcha needs you to click on images that match the question. Did you not get this? If not, try a different browser. They recommend chrome. Link to comment Share on other sites More sharing options...
uk1000 Posted March 5, 2017 Share Posted March 5, 2017 I just joined today. Trying to order an infographic for $6 for my small non-profit. I input all the credit card info, etc. I get a “working on it” page that has been going for almost an hour now. Whats up?I contacted support. I can’t submit a request form, because they ask me to “verify I’m a human” but don’t supply any Captcha text that I can enter. So the form is rejected. Therefore I CAN’T contact support. Other ideas? My internet is working for other things I am currently doing.I contacted support. I can’t submit a request form, because they ask me to “verify I’m a human” but don’t supply any Captcha text that I can enter. So the form is rejected. Therefore I CAN’T contact support. Other ideas? My internet is working for other things I am currently doing.Another thing you could try is to check you’re enabling cookies in the browser for the required site(s) and JavaScript (eg. if you’re disabling scripts with NoScript or something you’d need to enable it for the required sites in the pages you are having trouble with). Link to comment Share on other sites More sharing options...
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