My buyer are having problems purchasing gigs

[Guest viyiwi]

 

my buyer are having problems purchasing gigs.....

 

in the past 2 two days, this happened:

 

case #1, buyer purchased a gig, she wanted an upgrade so I sent her an offer with extra gigs within the order page. buyer said the link doesnt work. so i sent an offer to her inbox, doesnt work. so i asked her to start a new order. doesnt work either. ended up cancelling the order.

 

case #2, buyer purchased a gig, she wanted an upgrade, but I couldnt even send her the link with extra gigs

 

case#3, buyer inbox me and told me she is having problem with the offer link I sent her, the payment didnt go through.

 

anyone else having problems???

[ilovenish]

No. Only Customer Support can help you out.

[Guest viyiwi]

ok so its just me…sigh
yes I have submitted a ticket already. thanks!

[Guest iamjunaid]

Do share what was the issue once, CS has sorted it out