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ilovenish

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Everything posted by ilovenish

  1. TOS are not limited to what’s written on that page. Sometimes, they interpret specific points. Read them.
  2. Once fiverr support told me that it’s against TOS to delivery the same work twice 🤯
  3. Buyer may leave a negative review for this and fiverr support won’t remove it. It’s better to contact fiverr support after 3-4 unsuccessful delivery attempts.
  4. Ask him if he need any modification and tell him that it’s against fiverr’s TOS. Contact Fiverr Support (after 3-4 delivery attempts) if buyer keep pressing revision button but doesn’t ask for any revision. I have 10+ such open orders.
  5. Happened with me 2 days back. Fiverr support said, funds are not in our hands and we can’t do anything about it. I said, at least order completion feature is in your hands, make it unbiased and implement properly! Got same template reply - We understand that there are some cancellations which cannot be avoided and are no fault of the seller. Currently, your analytics will continue to reflect all cancellations and in the near future, this may be updated. Well done, Fiverr 👏
  6. I’m not sure that is correct. You can ask what it would take to make the buyer happy with the order and a 5 star review, as far as I know. Hi @misscrystal Once I asked a buyer, what should I do to make you happy and get a 5 star review? Buyer asked for a very small revision and review was changed using resolution centre. After few days, I got a warning on my account. Fiverr said - As for the warning that was provided, it appears that you were warned as you have suggested to one of your buyers to leave a certain rating for one of your orders. To avoid something like this, we recommend that you only suggest to your buyers to rate your orders. For example, please send them a message after the order delivery requesting them to rate your order (do not ask for a specific star rating).. So, I think we can ask for a better review but can’t ask for specific star rating. It is against Fiverr’s policies for Sellers to solicit feedback changes from Buyers in exchange for refunds, discounts, upgrades or any other type of additional benefit.
  7. Congrats! Don’t stop here. Next target - $20,000
  8. That small “AD” text shows up once the order gets completed. I’m asking about “when the order is still in process”. @misscrystal
  9. Happened last week. Buyer was irritating so I sent him mutual cancellation request. He couldn’t find ACCEPT/REJECT option in App then I asked him to accept using browser. He wanted to give me -5 stars because ‘I’ was making him follow additional steps. LoL!
  10. By any means, could we know if the order came through an AD ?
  11. Cancelling a order drops your Order Completed % and that affects your gig positioning! in search results.
  12. Buyer reviews are useless without Accept/Reject order option!
  13. But our so called top quality sellers are ignoring the fraud buyers issue.
  14. That’s what I’m saying. Most “good sellers” here are taking ideal situation but I’m talking about exceptions!
  15. They stopped removing feedback recently and that’s my concern.
  16. 1- I did not say anything about half-way order delivery I guess? Your comment make no sense. I’m sorry. 2- I’m not saying Sellers are entitled to 5 star reviews! Many buyers are not completely aware about fiverr’s rating system and they think that 4 stars means excellent experience. Once you explain how your ratings drop with a <5 star review, they want to change it to 5 stars and you have to go through that NEW complex and limited procedure. Again your comment make no sense. I’m sorry. I agree many sellers abused the previous system but you can’t ignore fraud buyers.
  17. True but you can request limited number of feedback modifications. Many buyers are not completely aware about fiverr’s rating system and they think that 4 stars means excellent experience. Once you explain how your ratings drop with a <5 star review, they want to change it to 5 stars and you have to go through that NEW complex and limited procedure. Why can’t introduce a simple EDIT button for let’s say 15 days when buyer can modify feedback easily? @catwriter
  18. Your points are clear and I agree but indeed you did not get what I’m saying. That’s very blunt statement and can’t be applied to 100% orders/buyers. As I mentioned, some buyers change their mind once the order gets completed. They say- We don’t need this work anymore. I do not feedback removal with refund. Sellers need more flexibility.
  19. Please guide us what you doing to promote your gigs?
  20. 1- Mutual Cancelation for Completed Orders Fiver removed mutual cancelation option for completed orders. It’s very frustrating when you deliver the work, for some reason buyer can’t reply for 3 days and order gets completed. Now buyer changed his mind and want refund. You can’t simply cancel the order, you need to contact fiverr support. 2- Mutual Feedback Removal Now you can’t simply send screenshot to customer support with buyer’s consent and get feedback removed. FIVERR we (sellers) need more selling tools. Instead of unproductive features like Response Rate (fluctuate on it’s own and we need to contact customer support to get it corrected) please bring tools that we need!! Community, please add your valuable suggestions.
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