coolkogut Posted December 28, 2014 Share Posted December 28, 2014 So first off, sorry if this is in the wrong section or i’m breaking any rules… please tell me if i am.so someone bought my gig and i delivered it and even gave them more then what did gig said then they canceled the order and i cant take back what i gave him/her. what do i do? i gave him everything that my gig said then he canceled it.EDIT: what could i do to get my money back Link to comment Share on other sites More sharing options...
Guest hammi2010 Posted December 28, 2014 Share Posted December 28, 2014 There’s not much that will do any good. I doubt even proving you did everything right to CS would get your money back, but open a support ticket and let them see all your proof. It may make Fiverr watch that seller and ban them if it’s something they do often if nothing else.I’m sorry this happened to you. It’s one of the biggest risks on this site and I hear about way more than I’m comfortable with. Link to comment Share on other sites More sharing options...
coolkogut Posted December 28, 2014 Author Share Posted December 28, 2014 ugh i cant find out how to contact support 😛 can u please tell me how i contact them? Link to comment Share on other sites More sharing options...
catwriter Posted December 28, 2014 Share Posted December 28, 2014 Reply to @coolkogut: http://support.fiverr.com/hc/en-usOn that page, you will find a “Submit a request” link at the top right corner. Click on it and submit a ticket to them.http://support.fiverr.com/hc/en-us//p1.zdassets.com/hc/settings_assets/38806/1752/fqoJ9UkS8frJfPSVLfr6pA-Fiverr_transparent_white_5000x1500.pngFiverr Customer Supporthttp://support.fiverr.com Link to comment Share on other sites More sharing options...
mrproofreading Posted December 29, 2014 Share Posted December 29, 2014 How did they cancel?If they filed a Paypal buyer dispute - your money is gone foreverIf you mutually agreed to cancel - your money is gone foreverFiverr can’t reclaim the funds in either scenario. It’s frustrating, but they don’t absorb chargebacks. Link to comment Share on other sites More sharing options...
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