timbrewolf Posted November 13, 2014 Share Posted November 13, 2014 I was incredibly sick for about a week and a few gigs fell way past their due date, the customer cancelled, which is totally understandable and I take full responsibility.However, one of them had sent me a message so I was able to follow up. The other one had NOT sent me a message, and I can’t message through the now cancelled order. I also can’t contact them through their contact page.I’m not looking to change the ratings hit or anything, I would like to offer to provide their gig free of charge as an apology. Is there any way to follow up with a customer that ordered then cancelled? I just hate for them to think I dissed them, so wanted to let them know the reason for the delay and make it up to them.timbrewolf Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.