skydesigner Posted October 27, 2014 Share Posted October 27, 2014 "When is the feedback removed from the order? The feedback is removed from the order only if the buyer accepts mutual cancellation proposal."I dont agreed with this! why?If order is cancelled automatically 2 days after you proposed mutual cancellations, since buyers didn’t respond. Feedback would not be removed.So buyers are avaible to keep bad rating even they are refound … And you are not even avaible to contact buyers if you dont have contact history with same. Link to comment Share on other sites More sharing options...
freelancemm Posted October 27, 2014 Share Posted October 27, 2014 Yeah, I would think if they decided to ignore you for the duration about a cancellation that they obviously didn’t care enough about the order itself. I can understand when sellers try to offer a cancellation way after the delivery but I am talking within 24 hours from a potential bad feedback. Oh well, guess we just have to work around it for now. Link to comment Share on other sites More sharing options...
fastcopywriter Posted October 27, 2014 Share Posted October 27, 2014 I once got CS to remove a really unfair review that had no basis in reality, they made an exception for me. Of course, now I make it clear that all orders are Satisfaction Guaranteed or Your Money Back. Link to comment Share on other sites More sharing options...
skydesigner Posted October 27, 2014 Author Share Posted October 27, 2014 Reply to @fastcopywriter: Yea me 2 but if buyer forgot accepts cancelation and if order is cancelled automatically 2 days after you proposed mutual cancellations, since buyers didn’t respond . Buyer will be refound but negative feedback would not be removed … happend to me 2 days ago… Link to comment Share on other sites More sharing options...
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