If I suspend a gig I loose my level 1?

[Guest s041185]

I just lost my level 1 ! =( The only possible explanation to this is suspending a gig!!! Is this possible??? I’m so sadddd!!! =( Someone HELP!

[ryangillam]

I didn’t think that was possible. Are you sure you didn’t do something else? i.e. gig cancellations and the like? Or negative feedback? Or it may even just be a bug!



Ryan

[Guest s041185]

@ryangillam neither did I! =( And yes I am sure. I’ve received 100% positive feedback and I’ve worked hard to keep it that way. I haven’t had a cancelled gig yet and don’t plan on it. @madmoo I cancelled the gig at 11:30 p.m. (or so) and received the notice that due to recent activity they were going to remove my level 1 badge and all benefits :’( at 12:00 I sent the ticket to support and at 12:30 I activated the gig again. This is AWFUL =( I’ve only been a level 1 for less than 2 weeks and I have been working hard to reach level 2… Now I don’t know if it’s going to be possible for me to reach it =( SAD SAD SAD

[aingham69]

It depends on how long your gig was suspended for. I suspended mine for a three month period and lost my level 2 status completely due to no orders coming through and not meeting the requirements for level too. I soon gained it back though when orders started coming through the door.



Remember that “inactivity” is about the orders that you have coming in and the feedback left and not just your activity. If you suffered from few buyers and they failed to leave good feedback, that would also affect your levels.

[Guest mrspanda]

I know if you get a warning for anything, they can take your levels away. Your best bet, honestly, is to contact support.

[Guest s041185]

I just got my level 1 back! What is this…? A bug!??

[Guest s041185]

@oldbittygrandma Thank you and of course! I had to relieve some stress and look for guidance! Thank you all.