saudnoor768 Posted 15 hours ago Share Posted 15 hours ago Hey Everyone! I am a level 2 seller. In the past 12 hours, someone place order from my account and within a 30-second auto-complete, I don't know what happened, and my all $$$ fiverr earnings is now not available. Since I did not place any orders, I don't know who placed orders in my account. I am sure my account is not hacked because in the security setting only showing 1 device is connected, which is me! So I don't know what happened, and my all $$$ is now not showing, which I made spending 3 to 4 months? Please, anyone have experience in this. I am worried. Can anyone help me? and the Fiverr support team is not responding! Thanks Saud 1 Link to comment Share on other sites More sharing options...
smartdezigns Posted 15 hours ago Share Posted 15 hours ago @ana_tomy or @milos_siena Please forward OP's to the relevant department if possible. Thank you. 1 Link to comment Share on other sites More sharing options...
ana_tomy Posted 15 hours ago Share Posted 15 hours ago 25 minutes ago, smartdezigns said: @ana_tomy or @milos_siena Please forward OP's to the relevant department if possible. Thank you. I see that the user has already contacted the Customer Support team. Once the review is done they'll get back to you @saudnoor768, so please wait patiently to hear back from them. Good luck 🍀 1 1 Link to comment Share on other sites More sharing options...
saudnoor768 Posted 14 hours ago Author Share Posted 14 hours ago Thanks Ana, 1 Link to comment Share on other sites More sharing options...
saudnoor768 Posted 6 hours ago Author Share Posted 6 hours ago 8 hours ago, ana_tomy said: I see that the user has already contacted the Customer Support team. Once the review is done they'll get back to you @saudnoor768, so please wait patiently to hear back from them. Good luck 🍀 When can I get the response, please? 24 hours have almost passed. Please, I am worried about my payment! 1 Link to comment Share on other sites More sharing options...
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