Picking the Right Seller: Analyzing Seller Profiles

[Kesha]

Our platform is teeming with freelancers of various skillsets, backgrounds, and experiences. Choosing the right one for your project may seem overwhelming, but understanding what to look for when vetting sellers can simplify the process. Here are some key factors to consider when looking for the right freelancer:

Seller Level
Our marketplace uses a tiered leveling system, and sellers usually fall into one of four categories: New, Level 1, Level 2, or Top Rated, with Top Rated being the highest ranking. Levels are determined by overall ratings, volume of clients, and income generated on the platform. These levels help you gauge how experienced a seller is, but it’s important to note that each tier contains talented, high-quality freelancers. 

For more on understanding seller levels, visit here.

Badges 
In addition to levels, certain sellers are further distinguished by badges. Available badges include Fiver Choice, Rising Talent, and PRO. The Fiverr Choice badge rotates among recommended sellers who have demonstrated high-quality results. The Rising Talent badge is for new sellers excelling early on and tracking to becoming a respectable seller on the platform. Finally, the PRO badge indicates Fiverr PRO sellers who have been carefully vetted for high performance and expertise in their fields.

Portfolio
A seller’s portfolio can reveal a lot about a seller’s capabilities, experiences, and professionalism. When analyzing the portfolio, look for examples of work similar to your project’s needs. This can help you determine if the seller has the necessary skillset to meet your expectations. You should also pay attention to the overall presentation of the portfolio, which can reflect the seller’s attention to detail, problems-solving abilities, and more.

Reviews
Analyzing reviews left by previous clients can give you insight into a seller’s quality and reliability. When looking through reviews, give more weight to the most recent ones. Also, observe how the seller responds, especially to any negative feedback. Finally, check to see if any reviews contain work samples and evaluate them for quality. All these things will help you gauge their professionalism and customer service skills.  

Response time
Response time is the average amount of time it takes a seller to reply to messages or inquiries from buyers. This metric is designed to give you insight into their responsiveness and attentiveness. Since effective communication is crucial for a smooth ordering process, look for sellers with an average response time of one to five hours. 

Selecting the right freelancer is crucial to the success of your project, but it doesn’t have to be overwhelming. By taking the time to properly vet sellers using these key factors, you’ll be able to find your perfect match in no time. 

And, if you need further assistance, our team of dedicated Fiverr Advisors is here to support you. To connect with one, simply schedule a call by clicking: https://go.oncehub.com/CustomerSuccessManager. You can also reach out via email at buyer-success@fiverr.com. 

 

[mandyzines]

On 6/28/2024 at 8:51 AM, Kesha said:

Levels are determined by overall ratings, volume of clients, and income generated on the platform.

Although some Level 2 sellers qualify for Top Rated and can wait years for the manual review.

[lipibookkeeper]

Thanks for sharing