Have you noticed that the promoted gig feature is available only for level 1 sellers? (Note: I am a level 2 seller.)
My concern revolves around the fact that gig rotation can happen at any time, and despite it being the end of November, my gig remains on the last page for relevant keywords. During this time, the majority of my orders have come from promoted gigs. Although my success score was 4 last week, upon checking yesterday, it unexpectedly dropped to 3, despite receiving a 5-star review and several new orders within this period. I am unsure why this occurred. If my success score falls below 5, I risk dropping from level 2 to 0, losing access to the promoted gig feature. This would significantly impact my sales since my gig continues to linger on the last page due to gig rotation, despite consistently receiving positive reviews, new orders, and tips.
How can I strive to attain a higher level and secure new orders when my gig remains buried on the last page, especially considering the potential loss of the gig promotion feature if my level drops?
While I am content with the other parameters of the new level system, I urge for the promoted gig feature to be extended to sellers across all levels, from 0 to top-rated. Failing to do so will likely lead to detrimental consequences for many sellers.
@frank_d @Kesha