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My Account does not showing online


najmusshadat

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Did you get online on your PC or Phone? If you're using Fiverr App then go to it's setting and turn on the "Show Online" option. Hope this helps you. If you're using PC then use Incogonito tab and find your gig with filter. You'll definately get your gig online 🙂

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If you are using fiverr with apps then go to preference and turn on online status then you will see active otherwise no matter how much fiverr you are in apps you will not see active you have to turn on online status then you will see active.

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6 hours ago, khuzaimajawad91 said:

Did you get online on your PC or Phone? If you're using Fiverr App then go to it's setting and turn on the "Show Online" option. Hope this helps you. If you're using PC then use Incogonito tab and find your gig with filter. You'll definately get your gig online 🙂

thanks for sharing this good process

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4 hours ago, kakoliaktar5659 said:

If you are using fiverr with apps then go to preference and turn on online status then you will see active otherwise no matter how much fiverr you are in apps you will not see active you have to turn on online status then you will see active.

It works thank you

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Recently I face this problem.so that I message on fiver support then they give me some idea. 

It is important to keep in mind that when you log onto Fiverr, the system will detect that you are online. However, it may take up to 30 minutes for this status to appear to other users who view your public profile. Your online status will be displayed when you are actively using the Fiverr site.
 
If you stop working on the platform, the indicator will turn off as you must be actively using Fiverr for the online status to appear. Simply keeping a page open will not register your account as being online.
 
If you would like to remain online more frequently, we suggest downloading the Fiverr App on your mobile device. This will allow you to stay online for longer periods and have all your orders available on the go.

click here

Note: You can see my gig by clicking message idea and click here

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Fiverr Gig Visibility Issue

If your Fiverr gig is not appearing in the "Online Now" filter, try the following steps to resolve the issue:

Check Active Status:

Ensure you’re logged into Fiverr and your status is set to "Online."

Navigate to your profile settings and verify your availability toggle is active.

Clear Cache and Cookies:

Sometimes clearing your browser’s cache and cookies can help resolve display issues.

Try accessing Fiverr from a different browser or device.

Update Your Gig:

Refresh your gig by making minor edits to it.

Save the changes to ensure it’s up-to-date.

Internet Connection:

Double-check that your internet connection is stable.

A poor connection might affect your online status.

Contact Fiverr Support:

If the problem persists, reach out to Fiverr’s customer support for assistance.

Provide them with detailed information about your issue.

By following these steps, you should be able to resolve the visibility issue of your Fiverr gig.

For further support, you can also visit Fiverr’s Help Center or contact their support team directly.

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