adsensewizard Posted January 25, 2013 Share Posted January 25, 2013 Hey,Anyone know how one can cancel/refund a completed order? 🙂 There is no option to do this after the gig has been delivered. Otherwise there’s always the “Having problems with this order or your buyer? Click Here” link. Link to comment Share on other sites More sharing options...
allysonmichelle Posted January 25, 2013 Share Posted January 25, 2013 The only thing i can think of is refunding them yourself via paypal. =/ Link to comment Share on other sites More sharing options...
spongebobb Posted January 25, 2013 Share Posted January 25, 2013 Reply to @allysonmichelle: I think that fiverr doesn’t allow us to give any payment information such as paypal Link to comment Share on other sites More sharing options...
retweet_twitt3r Posted January 25, 2013 Share Posted January 25, 2013 Customer Support Link to comment Share on other sites More sharing options...
expertseo1 Posted January 25, 2013 Share Posted January 25, 2013 Is there any better way to address that? Some people will ask for refund after an order has been completed and I feel that some with $5 can do that with many sellers, is there a way that fiverr can track this people? Link to comment Share on other sites More sharing options...
Guest cust0mcr3ationz Posted January 25, 2013 Share Posted January 25, 2013 You should only give a refund in extreme circumstances. you should have a caveat emptor or buyer beware notice on your gigs. This alerts customers that once the gig is bought you do not give back $5 but will negotiate other terms. Link to comment Share on other sites More sharing options...
ozzieuk Posted January 25, 2013 Share Posted January 25, 2013 Hey there !Get in touch with the customer support team they are here 24/7 for you , explain you’d like to cancel the order and give a good reason. The order will be cancelled and the funds returned to the buyer. Beware though that ANY type of cancellation can affect things like levels in the future, but CS will be able to tell you more about this.RegardsWayne Link to comment Share on other sites More sharing options...
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