Received Warning for TOS Violation - Falsely Increasing Ratings

[clarotarot]

Hi all,
I logged in this morning to an alarming warning message claiming that my account is buying and selling with the purpose of falsely increasing my ratings/Fiverr level! Absolutely no such thing is happening here (I only make about 3 sales a month right now). I have opened a support request with Fiverr asking them to show me exactly what I have done to end up being reported for this and am currently awaiting a response. I would be devastated if my account got banned as I finally had committed the time to it, my clients leave 5 star ratings because of the good service I provide for them, not because I'm farming ratings somehow! Is there anything else I can do (other than wait for Fiverr's response) to prevent the false reporting/potential banning of my account?

[ana_tomy]

Hi @clarotarot,

Our Customer Support team is on it and will get back to you shortly.

No need to worry, just sit tight and you'll get to the bottom of this together.

Thanks for your patience☺️