Is this a scam?

[elizabuilds]

So basically I run a gig where I build a house in a game for you. So the first red flag I got was they asked for a 3d model. I explained to them I build houses not models. And then they said that’s what they wanted a house in a game. So I was thinking ‘maybe they just miscommunicated.’ Anyway then they said “I have some references but fiverr won’t let me send them” (second red flag) they asked if I can give them my email to send them through. I thought this was a bit sketchy so I sent an old email I never use. They said it wouldn’t send the references either. After that they said they are going to pay for premium. I got a email saying: ‘Hello Your service payment has been adequately processed. Kindly affirm by selecting the button below.’

I thought they had paid and fiverr was emailing me about this. But in the app I had to active sales…and I got a email from “fiverr”, from the email I gave them not my main one fiverr usually sends to. I was getting a bit suspicious but I haven’t got an order in months and I really needed a bit more money. I tested them asking for their username so I can friend them (in order to build.) and they gave me one…so I typed it in and it wasn’t a person. They keep telling me to accept the email to get the money so we can start but I don’t trust it.

[elizabuilds]

So I run a Roblox build gig where I build a house for someone in a game. 

Anyway today I got a message in fiverr and they were asking for me to build a 3D model for them. I kindly explained I don’t build models I build houses in bloxburg. And they said that’s what I want. So I thought this was a miscommunication and didn’t really pay much attention to it. 

After that they said they have some files to send. As in references for some ideas they have. They said for some reason they can’t send them through. Then they asked for my email to attach them there. I thought it was really strange so I gave them a email I don’t use for safety. Then they said they still can’t attach the files, so I thought that was really weird. 

Then they said it’s okay I’ll pay then we can chat. And I was quite excited because I’ve only had one order before this one. I got a email from who claimed to be ‘Fiverr.’ I’ll attach a screenshot of the email below. 

I checked if I had any active orders via the Fiverr app and I had none. So I went into the email and I thought it was just another way of payment because I was new to the app. And the person messaging me said “just accept it so we can start.” But that’s when I realised I got that email through that old gmail I gave the person. Not my main email that fiverr would usually send it to. Anyone know?

[ana_tomy]

Hi @elizabuilds,

 Please contact our Customer Support Team to help you with this issue. You can either open a ticket Here or send an email to support@fiverr.com.

I recommend going through our ToS, just to make sure you have all the info and follow those rules that keep you safe.

Hope this helps 🍀