account removed

[sandraabd]

I been working on a project with a seller, and fiver removed their account because I sent the seller my email for the project to be logged into. How can we go about this?

 

[strategist_ceo]

5 hours ago, sandraabd said:

because I sent the seller my email for the project to be logged into

This is part of many services, like website development.

It could be other reasons. Nonetheless, you should contact the customer support and seek a refund. 

Do also let them know it's not the seller's fault (in case that was indeed the reason).

[ana_tomy]

Hi @sandraabd,

Our Customer Support team will get back to you shortly and resolve this for you.

Thanks for your patience.

🍀

[khadejasarker]

Keep patient.

Contact with Fiverr Support Team