I requested a withdrawal from Fiverr, but the money was not transferred to my payoneer account

[lofrender]

Hello, 2 days ago I requested a withdrawal from Fiverr to my payoneer account. I am a Top Rated seller. I haven't had any problems withdrawing money for 3 years, but the money has not been transferred to my Payoneer account for 2 days and it shows as In Process. I contacted Fiverr support twice but they kept me waiting for 2 days. They say that the problem is not with me and that they have forwarded it to the higher department. Has anything like this ever happened to you? I would be glad if you help. At least if my withdrawal request is cancelled, I think the problem will be solved when I try again. Thanks!

[atulcodex]

10 hours ago, lofrender said:

Hello, 2 days ago I requested a withdrawal from Fiverr to my payoneer account. I am a Top Rated seller. I haven't had any problems withdrawing money for 3 years, but the money has not been transferred to my Payoneer account for 2 days and it shows as In Process. I contacted Fiverr support twice but they kept me waiting for 2 days. They say that the problem is not with me and that they have forwarded it to the higher department. Has anything like this ever happened to you? I would be glad if you help. At least if my withdrawal request is cancelled, I think the problem will be solved when I try again. Thanks!

You have to contact fiverr support team, according to me payoneer creates issue some time

[lofrender]

Hello, I have already contacted fiverr customer support. Shift manager was connected and she said the problem was in the system. She said they would inform me, but it has been 3 days and there is no news. When I contacted Payoneer customer support, they said that no payment was made to them and the problem was with Fiverr. Honestly, I'm the only victim here and I don't know what to do right now

[valeryaogarko]

Today I faced the same issue for the first time ever. Have it been solved in your case? 

[oymusafir]

On 12/1/2023 at 12:09 AM, lofrender said:

Has anything like this ever happened to you? I would be glad if you help.

Yes, this happened to me once. I directly approached a Payoneer specialist for this problem. As I had changed my payment method, they refunded the amount back to Fiverr, and it reflected in my account.