How to refund money from withdraw that is in progress?

[happywithai]

Hello everyone.

I want to get refund withdraw that is not completely processed yet.

That is, I need to cancel withdrawn for new payment method adding.

How do I cancel it or get refunding?

[michmikaia]

20 minutes ago, happywithai said:

Hello everyone.

I want to get refund withdraw that is not completely processed yet.

That is, I need to cancel withdrawn for new payment method adding.

How do I cancel it or get refunding?

Hi.

I am not sure that it's possible. You should wait the process until the end. You can do nothing in between. If the process is unsuccessful, then, the fund is back to your Fiverr account.

[happywithai]

If there's a problem in my payment account and the process is unsuccessful, how long will it take to be refunded?

[michmikaia]

1 hour ago, happywithai said:

If there's a problem in my payment account and the process is unsuccessful, how long will it take to be refunded?

Personally, I have no idea as I haven't had any unsuccessful withdrawal yet. But I guess, it will get back immediately to your Fiverr account when the process is unsuccessful.

[vickieito]

2 hours ago, happywithai said:

If there's a problem in my payment account and the process is unsuccessful, how long will it take to be refunded?

According to CS it can take as long as 30 days (see article below):

However, it only took me 3 days to resolve the "Withdrawal in Progress" issue by following the instructions shared in this thread.

[happywithai]

I heard that it's only possible in PayPal account.

What about Payoneer issue?

[vickieito]

56 minutes ago, happywithai said:

What about Payoneer issue?

Did you try the steps suggested by CS in the thread above?

Quote

It worked for me using PayPal. Please let us know if it works for Payoneer withdrawals.

[happywithai]

What do you mean CS?

[michmikaia]

4 hours ago, happywithai said:

What do you mean CS?

Fiverr Customer support