freekhan12 Posted January 5 Share Posted January 5 on which date I can refund from fiver .I am also buyer .how long fiver allows refund please can someone tell 4 Link to comment Share on other sites More sharing options...
vickiespencer Posted January 5 Share Posted January 5 I have heard here on the Fiverr Forum of buyers returning after months to ask for a refund if they do not like the delivery. I see this on your FAQs: If any of your buyers request a refund, Fiverr will give it to them because of your answer. 3 1 Link to comment Share on other sites More sharing options...
tinufranklin Posted January 5 Share Posted January 5 thanks for information sharing 2 1 Link to comment Share on other sites More sharing options...
imtiaz_habib Posted January 5 Share Posted January 5 37 minutes ago, tinufranklin said: thanks for information sharing say something new 2 Link to comment Share on other sites More sharing options...
freekhan12 Posted January 6 Author Share Posted January 6 hello I am also buyer I want to refund from fiver customer . the delivery is not good . has spent 5 days . now can I refund from customer on this date . I ordered 7 day age .he delivered me order within tow days .I checked late after 5 days . might I be able to refund please kindly regard 1 Link to comment Share on other sites More sharing options...
rahulkajla1 Posted January 6 Share Posted January 6 Fiverr's TOS had (I can't find it in the TOS anymore) this clause: "Orders are not eligible to be canceled based on the quality of service/materials delivered by the Seller if the service was rendered as described in the Gig Page." So, as long as that seller delivered the services described in the gig page, the order is not eligible (based on the about statement) for cancellation. However, if the seller failed to deliver on their promises, you may contact customer service to request cancellation. Of course, it's up to Fiverr's CS to decide whether the order can be cancelled or not. The only way to find out is by getting in touch with support. 1 2 Link to comment Share on other sites More sharing options...
freekhan12 Posted January 7 Author Share Posted January 7 hello I am a seller on fiver or buyer. I work on E-commerce industry . now I want to order for documents and talking with a seller for providing documents he said . if my documents will not work on E-commerce platform so you can take your refund but right now I am confused . E commerce platform shows the result after 5 days .he has delivery date 2 days .it the documents will not work after 5 days .how can I refund bank please share your knowledge with you for the help kindly regard 2 Link to comment Share on other sites More sharing options...
freekhan12 Posted January 7 Author Share Posted January 7 (edited) hello I am a seller on fiver or buyer. I work on E-commerce industry . now I want to order for documents and talking with a seller for providing documents he said . if my documents will not work on E-commerce platform so you can take your refund but right now I am confused . E commerce platform shows the result after 5 days .he has delivery date 2 days .it the documents will not work after 5 days .how can I refund bank please share your knowledge with me for the help kindly regard Edited January 7 by freekhan12 2 Link to comment Share on other sites More sharing options...
coder_nazim Posted January 7 Share Posted January 7 For this issue you can contact fiverr customer support 1 Link to comment Share on other sites More sharing options...
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