Gig's video disappeared ? Any one happen like that ?

[lilychinadancer]

HI, everyone . I have a buy wants to check my gig sample video, but all my videos are disappeared , only some images there . Anyone happen like that ? Just let me know if you have any infor from it , thanks a lot. 

Here is the link of my gigs :   https://www.fiverr.com/lilychinadancer

[farrukh_bala]

I think contacting support would be the best option in this situation.

[lilychinadancer]

4 hours ago, farrukh_bala said:

I think contacting support would be the best option in this situation.

Thank you , I have to do it 

[mango_boi]

what can cause removal of gig video is that, the video content of your gig doesn't belong to you or against Fiverr Terms of service

[lilychinadancer]

On 7/2/2022 at 8:37 AM, dev_mh said:

HI,  mango_boi and dev_mh 

Thanks for report . But first of all, all my videos are create by me, it's not from any others . I already contact support , but nothing change , all the videos are still gone . Maybe I have to spend time to create new one and upload again. Very bad situation . Some videos of customers completed before also disappeared from the order page .

[dev_mh]

Maybe these topic will help you. Take a look at them: