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Unable to reply to Potential client-Dropped response rate
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Question
huzaifajamil119
Hi Fiverr community,
I recently recieved an inquiry message from a potential client who wanted to discuss about a project. However I was unable to reply to them and a notification on top bar said ' For privacy reasons, this user may not be contacted directly'. I tried replying multiple times but it did not work. Now my perfect response rate has dropped to 93.
Can someone guide me how to contact support properly. I tried doing so but the general inquiry requires an orderr id, which I dont have, because its a potentail client only.
Regards,
Huzaifa
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