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Customer support


mgleed

Question

How do I get a hold of Fiverr customer support on an order that I placed that didn't get fulfilled?  I ordered 10 articles form David Porter @iamdavidporter 

 he only delivered 3.... I was communicating with him and he said he was going to deliver the rest of the articles but he didn't and I accidentally forgot about the "Auto complete" and the order was automatically completed. 

Now I can get a hold of the seller and I can't find how to contact support for help. The "resolution" feature isn't working because the order was completed.

 

Any help will be appreciated, thank you!

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9 hours ago, mgleed said:

how to contact support for help. The "resolution" feature isn't working because the order was completed.

You can either write an email to support@fiverr.com or submit a ticket on the Fiverr support page at https://www.fiverr.com/support_tickets.

Also, mentioning a user's name is against the forum rules, so it would be best to avoid referring to anyone by username.

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