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Buyer rejected delivery for which I worked 4 days nonstop and wants something completely different now


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So Jan 15, a buyer approaches me to make 5 game levels and asked me to give regular updates. So I worked on it while giving him regular updates on each level and asked him if he liked it to which he said yes. 

Now today , day of delivery , I delivered it to him and  now he is suddenly saying "my team changed the idea, we dont want it , we want something else".

Oh and to be precise, he wants new 11 different levels for the same price . So not only he doesn't want to pay me for the work he made me do for so long, he now wants me to work even more levels than before.   I have refused by saying politely to accept the delivery for which you made me work .

Honestly , I am feeling so sad , And the fact that he is in full power, all he has to do is just cancel the order and that's it.   

What do I do now? 

 

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10 minutes ago, craylixart said:

So Jan 15, a buyer approaches me to make 5 game levels and asked me to give regular updates. So I worked on it while giving him regular updates on each level and asked him if he liked it to which he said yes. 

Now today , day of delivery , I delivered it to him and  now he is suddenly saying "my team changed the idea, we dont want it , we want something else".

Oh and to be precise, he wants new 11 different levels for the same price . So not only he doesn't want to pay me for the work he made me do for so long, he now wants me to work even more levels than before.   I have refused by saying politely to accept the delivery for which you made me work .

Honestly , I am feeling so sad , And the fact that he is in full power, all he has to do is just cancel the order and that's it.   

What do I do now? 

 

You can either cancel order or work again as per his new requirement. Apart from this unfortunately you cannot do anything.

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17 minutes ago, crownmediaa said:

You can either cancel order or work again as per his new requirement. Apart from this unfortunately you cannot do anything.

I opened a support requests on fiverr help just now stating the issue ! Let's see what happens!

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What an awful situation. 

Per the TOS, copyright ownership is contingent upon successful payment. If the order is canceled, you still own the intellectual property rights to what you created.

 

 

Edited by bigbeardvo
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20 hours ago, craylixart said:

So Jan 15, a buyer approaches me to make 5 game levels and asked me to give regular updates. So I worked on it while giving him regular updates on each level and asked him if he liked it to which he said yes. 

Now today , day of delivery , I delivered it to him and  now he is suddenly saying "my team changed the idea, we dont want it , we want something else".

Oh and to be precise, he wants new 11 different levels for the same price . So not only he doesn't want to pay me for the work he made me do for so long, he now wants me to work even more levels than before.   I have refused by saying politely to accept the delivery for which you made me work .

Honestly , I am feeling so sad , And the fact that he is in full power, all he has to do is just cancel the order and that's it.   

What do I do now? 

 

So sad. It's too bad for you, you report to Fiverr, he'll call you a cheater but you tell Fiverr your problem, he's wasting your time and now he's doing wrong.

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  • 3 weeks later...

Hey Guys, update on my situation: 

So I contacted fiverr customer support and this is how they "helped". 

Guys, Just so you know ,  your client has full power over you and they can get away with anything and Fiverr will not help you in any way. 

2095091766_Screenshot2022-02-07145641.thumb.png.45bfa0fa5c4cf77a266746a2301be579.png

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