Seller is not responding and order is in revision, requested a progress update and the deadline is over too

[sheikzamil]

Seller is not responding and order is in revision , after 48 hours i requested a progress update using resolution center and that timeline is over too. what should i do next i want to cancel the gig and get refunded.

[web_laab]

Wait some time. the seller might be in a problem. Or if you do not want to wait contact with the customer support.

[imagination7413]

Please see: https://www.fiverr.com/support/articles/360048873834-How-do-I-cancel-my-order-and-get-my-funds-back?segment=buyer

While it's understandable if the Seller encountered a problem (with the order or external), it's unreasonable to not keep you informed and updated. If the seller does manage to deliver, be sure to rate the order, as communication is one of the options for review.