ohedkhan4529 Posted September 18, 2021 Share Posted September 18, 2021 A buyer gives me a job I take the job he fails to give enough documents and finally cancels the order. Will I have any problem with this. Already my order has been reduced by 50% and 4$ has been deducted from me. Link to comment Share on other sites More sharing options...
Seven Posted September 18, 2021 Share Posted September 18, 2021 The amount buyer paid you is returned to him. And yes cancellation affect on completion rate. It will affect your for 60 days from cancellation. Completion rate calculates the % of completed order from total orders for a course of 60 days. So you can say. (completed orders/Total orders) X 100 = % of completion rate. (for 60 days) If something happen in future where buyers can't give enough information or buyer placed order accidentally, then simply create a ticket from resolution center or manually from help and support page by explaining everything and ask favor to cancel the order from support team side without affecting your completion rate and metrics. If you're not responsible for anything, then support will happily do that for you. Link to comment Share on other sites More sharing options...
jhallawalla Posted September 19, 2021 Share Posted September 19, 2021 Yes it will. Any order that is cancelled will cause damage to your cancellation rate for 2 months. In worst case scenario, If a buyer ordered something you don't provide and later wants cancellation, It's gonna hurt your stats. No other way... Link to comment Share on other sites More sharing options...
ohedkhan4529 Posted September 19, 2021 Author Share Posted September 19, 2021 8 hours ago, jhallawalla said: Yes it will. Any order that is cancelled will cause damage to your cancellation rate for 2 months. In worst case scenario, If a buyer ordered something you don't provide and later wants cancellation, It's gonna hurt your stats. No other way... What problems do I have to face for this Link to comment Share on other sites More sharing options...
saraflora Posted September 20, 2021 Share Posted September 20, 2021 Oh that's so sad , hope you all the best in the future Link to comment Share on other sites More sharing options...
jhallawalla Posted September 20, 2021 Share Posted September 20, 2021 9 hours ago, ohedkhan4529 said: What problems do I have to face for this Nothing much, If you have a level, you will lose it for 2 months. But if you can avoid cancellations for 2 months you'll return to your current level. Link to comment Share on other sites More sharing options...
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