How to make a Buyer withdrawl

[claytonscott159]

Hi,

Had a order cancelled. Now how do I make a withdrawl?

 

Seems fine for seller but nothing for buyers? or nothing on my account at least.

[cmadushans]

1 minute ago, claytonscott159 said:

Hi,

Had a order cancelled. Now how do I make a withdrawl?

 

Seems fine for seller but nothing for buyers? or nothing on my account at least.

if you both use fiverr resolution to cancel order and both buyer and seller agreed on cancellation you will get refunded within 2 days or sooner.as to my knowledge.

[claytonscott159]

Thanks but funds are showing sitting on account. Could not find any obvious way of withdrawing.

[dev_rashikul]

You could not find any obvious way of withdrawing. So please contact fiverr support team.

[lloydsolutions]

26 minutes ago, claytonscott159 said:

Thanks but funds are showing sitting on account. Could not find any obvious way of withdrawing.

It is explained here: https://www.fiverr.com/support/articles/360049146154-How-do-I-receive-a-refund-back-to-my-payment-provider-account-I-dont-want-a-credit?