Buyer asking for email address

[binlancer]

Hello Sellers , Hope you all are doing great.
In my case buyer is asking for email which is necessary for the project because he want to add me in his site’s member which requires email.
What should I do?

[vickiespencer]

Tell your buyer, “It is against Fiverr’s TOS for you to share any contact information with buyers.”

Note: Do not say the words email or outside of Fiverr as if you do, the bot will think you are trying to give the buyer your info and you will get a message that pops up and says your message is under review by the trust and safety people.

[zannat_wp]

Don’t share email for personal contact

[benedictrm]

Does his site require YOUR email? Or can it be:

freelancer at theirbusiness dot comma

that does the job.
Maybe he can even make you an email that is really his but lets him set you up with a working email (that you never use as it is not yours to check).

There are ways to do these things with no breaches anywhere with just a bit of thought.

🙂

[kirhood_jr]

Most of the the time its a scam to get their work done and not to pay you

[strategist_ceo]

Sometimes sharing email is necessary for some gigs, such as helping to manage google ads & creating a website contact us form.

You can share email, after the order has been made.

[catdocchris]

My very first contact as a new freelance VO and it seemed suspicious. Buyer just joined... hmm, so I searched for "Fiverr asking for my email" and y'all just saved me being scammed. I spent more time logging in to leave this comment than I did telling them I want to stay compliant with the ToS. I'm sure it was a scam.

I replied:
It is against Fiverr’s Terms Of Service for me to share any contact information with buyers, but I'd love to work with you inside those ToS.

in the off-chance they're a newb like me. But they're not.

Thank you all.

[art_tribe]

Hello @binlancer

Wishing you are well..!

Email address is very crucial constrain when we are carrying our business in FIverr. As per the TOS of FIverr, sharing of Email address i.e. communicating with the buyer outside the Fiverr platform OR making any business outside Fiverr is NOT at all allowed. So it should be well inputed within you that sharing and working on that email address is not allowed.

On the other side it is also true that if the Email address is required as a part of Service then it is allowed and you can workout accordingly.

LIVE NOTE : Nowadays ratio of scammers had increased in FIverr when they tend you to contact outside Fiverr with the help of other platform such as Telegram, Instagram etc. AVOID these scammer for the well being of your journey in Fiverr. Always choose and work in the wise way in Fiverr so that your journey is well assured and safe.

All the best..!

Art_Tribe 🙂

[mrfarhan001]

HI MEMBERS  now a client is sending me a message on Fiverr and saying he can't pay and he needs my email address he sent me the screenshot and here is the screenshot and you  all tell me the the client is real or fake or a bugg issue in Fiverr paying method

[nafis_fuad__]

On 2/1/2021 at 8:53 AM, vickiespencer said:

Tell your buyer, “It is against Fiverr’s TOS for you to share any contact information with buyers.”

Note: Do not say the words email or outside of Fiverr as if you do, the bot will think you are trying to give the buyer your info and you will get a message that pops up and says your message is under review by the trust and safety people.

This information is really helpful since most of us encounter this situation. 

[jason_coloso]

Hi!  Glad I found this forum before I committed to someone who wants me to message him on the t.3.1.3.6.r.4.m.  Received about 5 of these spam emails once I got my first gig published.  New to this and am really looking forward to work with my first buyer.  

My wife told me about Fiverr as she once did gigs for this about 10 years ago.  She said she has never had to deal with scammers in this platform before.  

[akib0079]

On 4/16/2024 at 6:52 PM, mrfarhan001 said:

HI MEMBERS  now a client is sending me a message on Fiverr and saying he can't pay and he needs my email address he sent me the screenshot and here is the screenshot and you  all tell me the the client is real or fake or a bug issue in Fiverr paying method

 

No thats make it obvious that this buyer is a scammer - please don't share your details, contact FIVERR SUPPORT and inform them about this.
 

[joeldibasso]

Thank you guys! Here I was, all happy to have my first message on Fiverr only to realize it's a scam 🤦🏾‍♂️

[marianadrl]

I have been receiveng a HEAVY number of spams, the first ones where too obvious. The last one was kind of rude at first, still I answered, and finally he asked for my email for "more information about the job". I hesitated and this question saved me from making a HUGE mistake. 

"I think we can both have an informative conversation through this platform... what can I help you with?" And he never replied. 

Tuns out he just started as a buyer on this very month... so yeah... pretty sure he was a scammer. 

Edited May 18 by marianadrl