zreine Posted January 28, 2021 Share Posted January 28, 2021 I’ve got a problem that I have no explanation for. I finished an order and wanted to deliver it, but every time I try the source file get change for a file named Sams_logo.jpg. I thought I had clicked on the wrong file and delivered my order again. This time I was 100% sure I had sent the right file. But Sams_logo.png reappeared on the the new delivery replacing the source file. And in my previous delivery sams_logo.jpg is gone and it’s now showing the right source file I wanted to deliver in the first place.Note that I have no file named sams_logo.jpg on my computer.Edit: The customer accepted the delivery, because they didn’t need the source file, and told me they would not download that suspicious logo file. I contacted CS since I’m scared my account have been compromised. Link to comment Share on other sites More sharing options...
heshan7 Posted January 28, 2021 Share Posted January 28, 2021 Have you tried sending a .zip file of your delivery? That might work Link to comment Share on other sites More sharing options...
zreine Posted January 28, 2021 Author Share Posted January 28, 2021 Have you tried sending a .zip file of your delivery? That might workNo like I said the customer accepted the delivery before I could try anything, saying she would not download the source file because she didn’t need it. I just had to upload it because it comes with the package she ordered. It wasn’t a custom offer.Still, that’s not explaining why a file that I don’t have on my computer got uploaded there. I’m scanning my laptop to make sure it’s not a virus, while waiting for the CS to respond. Link to comment Share on other sites More sharing options...
benedictrm Posted January 28, 2021 Share Posted January 28, 2021 Could it be that Fiverr take a .png and make a .jpg for display in the Live Portfolio?🙂 Link to comment Share on other sites More sharing options...
zreine Posted January 28, 2021 Author Share Posted January 28, 2021 Could it be that Fiverr take a .png and make a .jpg for display in the Live Portfolio?🙂I opened the file for fun. It’s a logo that says sam’s funiture with a garage on top… :thinking: Link to comment Share on other sites More sharing options...
benedictrm Posted January 28, 2021 Share Posted January 28, 2021 I opened the file for fun. It’s a logo that says sam’s funiture with a garage on top… :thinking:So not your delivery at all???Odd. Methinks asketh of CS why thine delivery is up-messethed :crazy_face:: -) Link to comment Share on other sites More sharing options...
zreine Posted January 28, 2021 Author Share Posted January 28, 2021 So not your delivery at all???Odd. Methinks asketh of CS why thine delivery is up-messethed :crazy_face:: -)Not at all, my delivery was the sketch of a thief character. I’ve never seen that logo before. That’s super weird I did contact the CS with some screen shot. I’m waiting for their replies. Link to comment Share on other sites More sharing options...
kinjan Posted January 28, 2021 Share Posted January 28, 2021 Not at all, my delivery was the sketch of a thief character. I’ve never seen that logo before. That’s super weird I did contact the CS with some screen shot. I’m waiting for their replies.yes, that’s the good to contact the CS… hope he fixed and help you 🙂 Link to comment Share on other sites More sharing options...
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