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Video File Formats for Gig Preview


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Hello Fiverr Community,

I have finished several Unity Game Prototypes for my clients and made videos with the XBOX Game Bar
I uploaded them in .mp4, but the web player doesnt recognize them properly but is also not giving me any error when uploading.
Can I use mp4 for my gig previews or do I have to use another file format?

Would appreciate any help!

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