Account Disabled without any warning or anything

[aarontgladiator]

yes i’m aware of that. It was my another account that i was deactivated long long ago. is it the reason for what my current account is been disabled ? and is there any way to connect with the customer support as i’m no longer able to log into my profile?

Wait, okay, so these 2 things are not connected. I thought you disabled your current account. Sorry for the confusion!

[catwriter]

yes i’m aware of that. It was my another account that i was deactivated long long ago. is it the reason for what my current account is been disabled ? and is there any way to connect with the customer support as i’m no longer able to log into my profile?

and is there any way to connect with the customer support as i’m no longer able to log into my profile?

Yes, email them at support@fiverr.com and be prepared to wait. It could take them 10 days to respond.

You should have asked for permission to open a new account.

[codepath]

and is there any way to connect with the customer support as i’m no longer able to log into my profile?

Yes, email them at support@fiverr.com and be prepared to wait. It could take them 10 days to respond.

You should have asked for permission to open a new account.

Thank you so much, I sent a mail to the support. let’s see what they can do.

[marinapomorac]

yes i’m aware of that. It was my another account that i was deactivated long long ago. is it the reason for what my current account is been disabled ? and is there any way to connect with the customer support as i’m no longer able to log into my profile?

was deactivated long long ago

It all depends on what you mean by long, long is 5-10 years ago.

You had account that was performing badly. You decided to scratch that and start over, but unfortunately Fiverr is not letting everyone so easy when it comes to “starting fresh”.

You can not just delete your “bad” account and start new one.

You suppose to use one account forever.

Or create new one only ONLY after CS approves it.

[codepath]

was deactivated long long ago

It all depends on what you mean by long, long is 5-10 years ago.

You had account that was performing badly. You decided to scratch that and start over, but unfortunately Fiverr is not letting everyone so easy when it comes to “starting fresh”.

You can not just delete your “bad” account and start new one.

You suppose to use one account forever.

Or create new one only ONLY after CS approves it.

it was deactivated almost 3years ago. all right i know it now.

Or create new one only ONLY after CS approves it.

can you please suggest what would be the best way for me in this situation?

[marinapomorac]

it was deactivated almost 3years ago. all right i know it now.

Or create new one only ONLY after CS approves it.

can you please suggest what would be the best way for me in this situation?

Follow instructions by @catwriter

[codepath]

Follow instructions by @catwriter

Thank you so much. @marinapomorac

[fa_asif]

so sad, please contact to support

[nafishasan]

You should contact support immediately. I hope they will find out the issue and provide necessary resolution.