zcbeats Posted June 13, 2020 Author Share Posted June 13, 2020 Hi Zakaria,Please keep us updating… This is not only you that suffering.I will for sure if they don’t Ban me to keep me Calm of course 😄 12 Link to comment Share on other sites More sharing options...
zcbeats Posted June 13, 2020 Author Share Posted June 13, 2020 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)thats actually exactly what i did.mentioned all paragraphs from the policy butthey just close the request as solved and send me the same messageyes its always the same CS Agent named Stephen 12 Link to comment Share on other sites More sharing options...
zcbeats Posted June 16, 2020 Author Share Posted June 16, 2020 thats actually exactly what i did.mentioned all paragraphs from the policy butthey just close the request as solved and send me the same messageyes its always the same CS Agent named StephenHi guys,today I got the Reply from CS and wanted to give you an update.They will compensate me with 75% of the order’s full price.Thank you guys for your support 20 Link to comment Share on other sites More sharing options...
zcbeats Posted June 25, 2020 Author Share Posted June 25, 2020 Hi guys,today I got the Reply from CS and wanted to give you an update.They will compensate me with 75% of the order’s full price.Thank you guys for your supporta quick update for you guys , i just got my money back todaythank you for taking time to listen to me and read my topichave a great weekend 13 Link to comment Share on other sites More sharing options...
arnukas Posted June 25, 2020 Share Posted June 25, 2020 a quick update for you guys , i just got my money back todaythank you for taking time to listen to me and read my topichave a great weekendGreat to know!My situation is that if I hold my money in Available for Withdrawal, they will silently take a couple dollars every single week. Be aware, this is ridiculous and happened to me 3 times this month.I never got an explanation from them 13 Link to comment Share on other sites More sharing options...
tiakovolana Posted June 25, 2020 Share Posted June 25, 2020 this just my Bio not the description of the Gig or the Orderand on the gig itself and on the Order there is just one Revision Included:man_shrugging:if CS can argue that your user name is actually a word in the local language of alien unicorns from the planet glue that means “unlimited revisions”, they will 12 Link to comment Share on other sites More sharing options...
zcbeats Posted June 27, 2020 Author Share Posted June 27, 2020 Great to know!My situation is that if I hold my money in Available for Withdrawal, they will silently take a couple dollars every single week. Be aware, this is ridiculous and happened to me 3 times this month.I never got an explanation from themthank you for this information i will withdraw my money every signle time when its available 13 Link to comment Share on other sites More sharing options...
zotobyte Posted October 7, 2021 Share Posted October 7, 2021 Hey @zcbeats i got into same problem . in my case my order was a custom offer and it dont include any revisions or source code . my buyer completed order and give me 5 star review . but after 20 days buyer start depending me to give source code and publish its app on IOS that was never discussed or nor promise from my side . Plus i already give him extra work after completion of order too just because of good relation . but i can not offer my service for free to him as the fiverr policy state . Now i have created a ticket CS 12 Link to comment Share on other sites More sharing options...
kreativzak Posted October 8, 2021 Share Posted October 8, 2021 To help solve this kind of issues, Fiverr has this system of payment called Milestones Payment. Milestones is a type of custom offer that allows you to create stepping stones when working on a bigger project with a buyer. It ensures that you will receive payment for the tasks you completed during the project. Milestones allow sellers to work in steps to ensure satisfaction. It is recommended to use Milestones when working on larger, more complex projects. You could have saved your time this way. Best of luck. 12 Link to comment Share on other sites More sharing options...
zotobyte Posted October 10, 2021 Share Posted October 10, 2021 Hey @kreativzak , its not about Milestones . if there are not following their own rule then what the guarantee about Milestones or even eny other policy . My order got cancelled after 20 days . i already took my money out of that project . but its not about only that project . how can i trust fiverr if they are going against their policy . 10 Link to comment Share on other sites More sharing options...
off_centred Posted March 28, 2022 Share Posted March 28, 2022 I can totally relate to it. Same thing happened with me recently. It is so convenient for buyers to cancel orders and take refunds. And we sellers, on the other hand , have to suffer loss of time, effort and money. On top of that, the Order Completion Rate is heavily affected. This is a highly unprofessional side of Fiverr. How can we resolve this? 10 Link to comment Share on other sites More sharing options...
rahulyogi2 Posted February 23 Share Posted February 23 Great to hear that you got your money back. I am new to fiverr and researching everything about fiverr before make it a source of income. 6 Link to comment Share on other sites More sharing options...
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