Cancellation request submitted

[sam_designs1]

Hi,
I’ve summited Cancellation request but the buyer didn’t get back to me, and she ordered a wrong package. I submitted a ticked to CS, but they didn’t responded for 22 hours and now about 2 hours left in the delivery. Will it be considered late. Because cancellation request is already submitted.
Don’t know why fiverr CS is not responding
Anyone has an idea?

[maddisont]

It normally takes CS 24-48 hours to respond. And perhaps your buyer just hasn’t seen the request yet.

Hopefully CS is able to sort this out for you. I wish you the best of luck.

[sam_designs1]

It normally takes CS 24-48 hours to respond. And perhaps your buyer just hasn’t seen the request yet.

Hopefully CS is able to sort this out for you. I wish you the best of luck.

Thanks for checking in buyer ignored the request its just CS who didnt responded for almost 28 hours and my order got late