marygk Posted March 9, 2020 Share Posted March 9, 2020 Hi everybody,Just wondering if anyone else has had problems with their seller levels fluctuating up and down in inaccurate ways. I’ve had this problem in the past and lost my seller 1 status over it. But now it is even worse and has my On Time Completion rate at 50%. Out of many orders over a year and a half of being on Fiverr, I’ve only ever delivered one project late (a few minutes past the deadline). But according to my level, it indicates that I’ve only delivered half on time. If you’ve experienced this or know what to do about it, I would appreciate any help. Thanks!! Link to comment Share on other sites More sharing options...
mariashtelle1 Posted March 9, 2020 Share Posted March 9, 2020 you can always contact fiverr support if you believe that there is a glitch and ask them to reset your stats as it happens sometimes.Also if you had an order r where you had extras added during the revision it also might’ve put the order as late Link to comment Share on other sites More sharing options...
lilacpunch Posted March 9, 2020 Share Posted March 9, 2020 The order completion rate is based on the last 60 days of orders. If you received only 2 orders in the last 60 days and you were late on 1 that could be why. Link to comment Share on other sites More sharing options...
incomedad Posted March 9, 2020 Share Posted March 9, 2020 Yes it fluctuates based on the data and sometime it may be some dalay in the stat and the effect may be big all of a sudden it happensit happens......it happens well hope this helps you in knowing whybecause the stats update ate sometimesok Link to comment Share on other sites More sharing options...
marygk Posted March 9, 2020 Author Share Posted March 9, 2020 The order completion rate is based on the last 60 days of orders. If you received only 2 orders in the last 60 days and you were late on 1 that could be why.Thank you! I thought it was the overall level of all time. I really appreciate your letting me know Link to comment Share on other sites More sharing options...
marygk Posted March 9, 2020 Author Share Posted March 9, 2020 you can always contact fiverr support if you believe that there is a glitch and ask them to reset your stats as it happens sometimes.Also if you had an order r where you had extras added during the revision it also might’ve put the order as lateThis did happen, I didn’t know it would make it late. Thank you for letting me know! Link to comment Share on other sites More sharing options...
zeeshanwebsx Posted March 9, 2020 Share Posted March 9, 2020 Fiverr Support can help in this am sure Link to comment Share on other sites More sharing options...
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