consult_mnelson Posted February 29, 2020 Share Posted February 29, 2020 Hi Fiverr people,I am about to finish my first gig and I am a bit nervous that the seller will flake out and not pay.I am creating a Word document…is there a way to protect it until I receive the payment? If not, what do I do if I send the file and he does not pay?The seller does have good reviews, but I am new and I don’t know if these are always legitimate.Help please,Thanks. 1 Link to comment Share on other sites More sharing options...
imagination7413 Posted February 29, 2020 Share Posted February 29, 2020 Has the buyer actually placed an order? If not, then no, don’t deliver a thing. Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Has the buyer actually placed an order? If not, then no, don’t deliver a thing.Yes, the seller did. It is not due until tomorrow, but I am finishing it up now because I wanted to offer time for revisions. Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Has the buyer actually placed an order? If not, then no, don’t deliver a thing.I also didn’t know if I should send a pdf copy of the original. Link to comment Share on other sites More sharing options...
imagination7413 Posted February 29, 2020 Share Posted February 29, 2020 Was file format was agreed upon in the order? Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Was file format was agreed upon in the order?I did not specify - I thought I did. But, the final product will be sent as a Word document in case the buyer wishes to change anything. Not sure why I’m super concerned about not getting paid…I guess its just because this is my first gig here. Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 UPDATE…I did complete the order and the seller DID complete the payment! Yay!!! I even got a 5 star rating!Now, if I can just wrap my mind around these seller fees. I totally did not look into that well enough. Link to comment Share on other sites More sharing options...
smork Posted February 29, 2020 Share Posted February 29, 2020 Just to make you’re aware in case you didn’t see, but the whole 23 page document you delivered is viewable on your portfolio.I’m not sure you or the customer would want that happening - In the future, might be best to deliver a cover page (or if you want the content to show, a sample page) and select that as the Portfolio option on the delivery and then attach the whole thing as a second attachment.Customers can choose not to show the work on your portfolio but a lot of them don’t realise it will appear by default (they aren’t always aware they need to uncheck the work to prevent it from showing on your portfolio) - I’ve had quite a few customers get caught out by this, when they didn’t want the work visible publically. 1 Link to comment Share on other sites More sharing options...
lloydsolutions Posted February 29, 2020 Share Posted February 29, 2020 UPDATE…I did complete the order and the seller DID complete the payment! Yay!!! I even got a 5 star rating!Now, if I can just wrap my mind around these seller fees. I totally did not look into that well enough.Now, if I can just wrap my mind around these seller fees. I totally did not look into that well enough.Suggest you read the updated Terms of Service at the bottom of the Fiverr main page.Everything is explained there in great detail. 1 Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Just to make you’re aware in case you didn’t see, but the whole 23 page document you delivered is viewable on your portfolio.I’m not sure you or the customer would want that happening - In the future, might be best to deliver a cover page (or if you want the content to show, a sample page) and select that as the Portfolio option on the delivery and then attach the whole thing as a second attachment.Customers can choose not to show the work on your portfolio but a lot of them don’t realise it will appear by default (they aren’t always aware they need to uncheck the work to prevent it from showing on your portfolio) - I’ve had quite a few customers get caught out by this, when they didn’t want the work visible publically.Oh wow! How do I remove this? I had no ideaM. Nelson Consulting, LLC Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Just to make you’re aware in case you didn’t see, but the whole 23 page document you delivered is viewable on your portfolio.I’m not sure you or the customer would want that happening - In the future, might be best to deliver a cover page (or if you want the content to show, a sample page) and select that as the Portfolio option on the delivery and then attach the whole thing as a second attachment.Customers can choose not to show the work on your portfolio but a lot of them don’t realise it will appear by default (they aren’t always aware they need to uncheck the work to prevent it from showing on your portfolio) - I’ve had quite a few customers get caught out by this, when they didn’t want the work visible publically.Smirk,Can you please send me the link to where this is showing, I cannot find it!Usually I have no issues with platforms. This one seems so unfriendly to me! Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Now, if I can just wrap my mind around these seller fees. I totally did not look into that well enough.Suggest you read the updated Terms of Service at the bottom of the Fiverr main page.Everything is explained there in great detail.Thank you! I will check this out. 1 Link to comment Share on other sites More sharing options...
lloydsolutions Posted February 29, 2020 Share Posted February 29, 2020 Smirk,Can you please send me the link to where this is showing, I cannot find it!Usually I have no issues with platforms. This one seems so unfriendly to me!Can you please send me the link to where this is showing,If you click the images below your gig image and above the gig description, the document is showing there.Oh wow! How do I remove this?Suggest you contact Customer Support to help you with this. Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 Can you please send me the link to where this is showing,If you click the images below your gig image and above the gig description, the document is showing there.Oh wow! How do I remove this?Suggest you contact Customer Support to help you with this.I have no idea how this happened. I simply uploaded the file to deliver the order. How does something like this happen??? I am very upset and there are a million options for support. No straightforward email addresses.Please help if you can anyone. If I can simply remove it, please just let me know. Link to comment Share on other sites More sharing options...
lloydsolutions Posted February 29, 2020 Share Posted February 29, 2020 I have no idea how this happened. I simply uploaded the file to deliver the order. How does something like this happen??? I am very upset and there are a million options for support. No straightforward email addresses.Please help if you can anyone. If I can simply remove it, please just let me know.I am very upset and there are a million options for support.Here is the link: https://www.fiverr.com/support_tickets/newThis may be helpful to you: https://sellers.fiverr.com/en/article/setting-your-live-portfolio Link to comment Share on other sites More sharing options...
consult_mnelson Posted February 29, 2020 Author Share Posted February 29, 2020 I am very upset and there are a million options for support.Here is the link: https://www.fiverr.com/support_tickets/newThis may be helpful to you: https://sellers.fiverr.com/en/article/setting-your-live-portfolioThank you. I think I was able to locate the problem.My apologies. I’ve been here for about a year, but I just recently decided to step into the water. I realize that I need to read up more on the process of all of this. 1 Link to comment Share on other sites More sharing options...
© Fiverr International Ltd. 2023
© Fiverr International Ltd. 2023
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now