Temporarily Disabled Account Due to ID verification

[bobthebeatmaker]

Hello! I have been selling on Fiverr since 2018 and I've had no issue whatsoever. today I tried adding a new gig and Fiverr asked me to verify my ID. I took a photo if my ID and selfie using my mobile device and the next thing I know, my account got temporarily disabled. I wasn't provided another attempt to verify. 

Please help, I need to restore my account as soon as possible so I can respond to my clients. 

Thank you.

[rajkumarsahu999]

You are using the Picture for Verification so your verification process is failed and Restricted. In case your are not able to operate your Fiverr Id so you can make another Id Like me.

[aich1996]

I have same problem. Last 6 days ago when I want to published my new Gigs then Fiverr asked me for ID Verification. I have completed the process with very difficulty. After that I got the notification that my account is temporarily disabled. 

When I sent SMS to Fiverr support team, the reply was same.

[rawque_gulia]

7 hours ago, bobthebeatmaker said:

Please help, I need to restore my account as soon as possible so I can respond to my clients. 

 

The response you have received is automated by the 'Fiverr Support Team' bot. Write a reply to it to take a follow up and next time, a real human will address your query.

[hafiza2003]

The response you have received it’s a automated response by the fiverr support team, write a reply to it take a follow up and next time a real human will try to solve your query 

[aich1996]

Already I have replied but still now I haven't received any response.

[bobthebeatmaker]

I messaged them on Facebook concerning this issue, they sais they forwarded my ticket number and their support team will get back to me. Although I haven't heard anything from them. I don't want to lose my account, I have been building my profile for years 😭 

[arafatcoco]

Talk to fiverr support team to get solutions.

[bobthebeatmaker]

@arafatcoco the only response i keep receiving is "

Hi there,

Thanks for reaching out regarding the status of your account. Your account is restricted as you have failed the verification process.

After careful review, we regret to inform you that we are unable to provide another attempt at the verification process. Please be advised that the decision is final."

No further response from them and it's so devastating.