fasty93 Posted November 23, 2017 Share Posted November 23, 2017 3rd times my account is hackedand that’s the 4th time I m seeing the unusual activity.Someone has changed my Paypal email and activate the vacation mode. I m not sure how this happensFiverr please do something about these hackers. I also do work on other freelaning sites and this type of things never happensPlease make everyone’s account secure. Seller earn money their hardwork and some hacker came and stole the moneyThats just ridifculous Link to comment Share on other sites More sharing options...
phantompower Posted November 23, 2017 Share Posted November 23, 2017 Fiverr doesn’t secure your account, you are the one supposed to secure it yourself. Strong password, antivirus to detect keyloggers, keep your pc up to date. Link to comment Share on other sites More sharing options...
fonthaunt Posted November 23, 2017 Share Posted November 23, 2017 I have never been hacked in years of buying and selling. I think you might need to tighten up your own security as @phantompower suggested and make sure you don’t click on phishing attempts. Link to comment Share on other sites More sharing options...
nasimafb Posted November 23, 2017 Share Posted November 23, 2017 how is it possible!!! Link to comment Share on other sites More sharing options...
fasty93 Posted November 23, 2017 Author Share Posted November 23, 2017 ok I will make all these remedies but now I m waiting for the Fiverr support to reply as don’t know hacker has gained too much access to my account change the email, PayPal email, my security question and also my phone number.I m just worried about this situationPlease Fiverr help me out Link to comment Share on other sites More sharing options...
chathurangak Posted November 23, 2017 Share Posted November 23, 2017 dont blame on fiverr, fiverr has nothing to do with this. fiverr do offer mobile verification / security questions / all these security services! its all depend on you. AGAIN fiverr has nothing to do with this. Link to comment Share on other sites More sharing options...
fonthaunt Posted November 23, 2017 Share Posted November 23, 2017 ok I will make all these remedies but now I m waiting for the Fiverr support to reply as don’t know hacker has gained too much access to my account change the email, PayPal email, my security question and also my phone number.I m just worried about this situationPlease Fiverr help me outFiverr Support doesn’t check the forums. I don’t see how they could help you anyway since it sounds like the account has already been compromised, you just need to change all your info to more secure info. Good luck! Link to comment Share on other sites More sharing options...
flamehase Posted November 23, 2017 Share Posted November 23, 2017 If this is so… hope u kept a note of which email id it changed to… check your paypal and change some stuff there… have any money been stolen or not. keep a proof. screenshot and a strong evidence. Depends also from where you access your account. who uses it rather than you etc… do u keep it online all the time etc… Link to comment Share on other sites More sharing options...
adnankashif Posted November 23, 2017 Share Posted November 23, 2017 Hi @fasty93!Please Don’t Click any Undefined Link/Spam and Don’t Login in Public Systems Like School/Collage Computer lab or Other Laptops, Thank You Link to comment Share on other sites More sharing options...
excelsolutionn Posted November 23, 2017 Share Posted November 23, 2017 I never saw anyone who got solution against this issue.So start as a new seller again on fiverr Link to comment Share on other sites More sharing options...
fasty93 Posted November 24, 2017 Author Share Posted November 24, 2017 I m Level 2 seller and about to fulfill all the requirements of TOP RATED how can I make new seller accountAlso I understand that’s my fault not to make my account secure because I m not aware that this can be happenI have contacted the support and hopefully I will get my account back Link to comment Share on other sites More sharing options...
jonbaas Posted November 24, 2017 Share Posted November 24, 2017 I m Level 2 seller and about to fulfill all the requirements of TOP RATED how can I make new seller accountAlso I understand that’s my fault not to make my account secure because I m not aware that this can be happenI have contacted the support and hopefully I will get my account backhow can I make new seller accountYou can’t. Fiverr users may only have ONE account on this site.Also I understand that’s my fault not to make my account secure because I m not aware that this can be happenThe alleged hacking may not be your fault, but the security of your account is. YOU are responsible for making sure that your account is safe and secure. Use new passwords, make sure YOUR computer is not compromised, don’t share your security information with other people.This issue you are facing is not Fiverr’s fault. YOU are going to have to strengthen your personal security details. YOU, not Fiverr. Link to comment Share on other sites More sharing options...
fasty93 Posted November 24, 2017 Author Share Posted November 24, 2017 how can I make new seller accountYou can’t. Fiverr users may only have ONE account on this site.Also I understand that’s my fault not to make my account secure because I m not aware that this can be happenThe alleged hacking may not be your fault, but the security of your account is. YOU are responsible for making sure that your account is safe and secure. Use new passwords, make sure YOUR computer is not compromised, don’t share your security information with other people.This issue you are facing is not Fiverr’s fault. YOU are going to have to strengthen your personal security details. YOU, not Fiverr.ThanksAbout new seller account, my intention is that I m very close to become TOP RATED and why do i make new seller account. Thats not the option for meOnce i get access to my account again, I will make to follow all these things to make my account secureThanks for your response Link to comment Share on other sites More sharing options...
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