Buyer give me a negative feedback for no reason is it possible to change the Review?

[itzsharad]

I really work hard to maintain my 100% positive ratings, but one of my Buyer give me a negative feedback for no reason, he orders my gig without reading my gig description than on a delivery I ask him for a refund but he doesn’t answer my request for refund and leave a negative feedback. is it possible to change the Review? I again want my 100% positive ratings.I don’t have too much experience as I’m a level 2 seller, please my seniors tell me how to handle this type of situation??

Kind Regards,
Sharad

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[Guest phantompower]

The only way to handle it is to move on

[madebyabby]

Sorry to hear this happend to you! Yes, these things do happen. Nothing to do about it. :hugs:

[itzsharad]

The only way to handle it is to move on

I don’t want to move on because I don’t want to lose my 100% positive ratings.

[itzsharad]

Thanks for your helpful reply. Yes I’ll move on

[marioland]

Talk to the buyer via inbox and try to make them a happy customer and then maybe they will change their feedback. That’s all you can do unfortunately.