My payment is deduct from my account but freelancer did not received any order from my side

[hahuong08]

why i had payment $6 to hire freelancer design book cover.
my credit card is also deduct money. but my freelancer who is not still receive money. please review help me.
thank you very much !

[armer]

Contact Customer Support.

[thecreativeguys]

You’ll have to contact the support to help you out, unfortunately we can’t help!

[hahuong08]

i have contact but no answer 😦

[thecreativeguys]

i have contact but no answer 😦

It may take several days to hear back from them.

[hahuong08]

It may take several days to hear back from them.

It may take several days to hear back from them.

i have payment from last Saturday. now it is 4 days . can you tell me how to chat now with support of fiverr

[thecreativeguys]

It may take several days to hear back from them.

i have payment from last Saturday. now it is 4 days . can you tell me how to chat now with support of fiverr

If Fiverr is not responding, you can always Tweet them via Twitter with your issue.

[deluxewriting]

It may take several days to hear back from them.

i have payment from last Saturday. now it is 4 days . can you tell me how to chat now with support of fiverr

I am sorry for your bad experience. The money will be sent back to your credit card within 7 business days.

[hahuong08]

I am sorry for your bad experience. The money will be sent back to your credit card within 7 business days.

thank you i hope that can receive money as soon as posible

[deluxewriting]

thank you i hope that can receive money as soon as posible

You’re welcome! And don’t worry. This has happened to me as well. The money was credited back onto my card after 7 days.