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  1. Can I share a link to my portfolio (behance) in a gig description or message?
  2. Fiverr could send a message (inbox or email) to all Fiverr users (or at least those who haven't received any orders who might not know how the Fiverr system works but sending it to all users might be better), warning them to be careful of scams in the Fiverr inbox, eg. those that ask to click on/scan QR codes, eg. saying their account can't make/receive orders until they've done what the scammer (pretending to be Fiverr/Fiverr Support) asks. But also those scams where they don't ask people to scan/click on a QR code. Since there's a big financial risk (people can get scammed out of everything in their bank account if they enter the info that they are asked for in the link they click/scan which seems to them to be part of Fiverr's system) as well as ID theft risk, sending warning messages to users should help reduce the chance of people losing a lot. There could also be warnings sent in future for all new sellers/buyers. Fiverr could also do other things to minimize the risk, such as not allowing users to change their display name to "Fiverr" or "Fiverr Support" (as was suggested previously but it still seems like people are setting their display name to things like that), checking every inbox message for QR codes that could contain a malicious link (they could check the data in the QR code image after 1st checking it contains a QR code and see where the link goes (and whether the URL has "fiverr" at the start of it), or auto-flag any inbox messages that contain QR codes unless there's a valid reason for them eg. because the seller has gigs related to that). Fiverr could also add more checks for phrases used in those messages, and if the scam text is only in an attached image then Fiverr could check the text in those images (using OCR functions) to check for phrases used by scammers.
  3. Hi, is it allowed to send a thanking message to the buyer who purchase my logo design through Fiverr Logo Maker ? so if she/he need more services they can contact us through message? anyone doing it already?
  4. If I start mentioning every bug, the list will probably never end but I will try my best to name some. And I am aware that I am posting this in the 'Lounge' and not the 'Feedback' category because I have no hopes that Fiverr will even look at these issues and try to solve them. Some bugs have been there for more than 3 years, but still no resolution -- so, cough cough, no words to say anything. 1. Data of Promoted Gigs not updating: That's a different story as to how 80% of clicks through promoted gigs are just spam but today, my promoted gigs have stopped updating the data. For the past 9 hours, the same data has been visible and it's not updating. So, I have no clue how much I am spending, and due to the fear of getting a long bill of 1 million dollars (lmao, can't trust that I don't see a bug with billing), I have stopped promoting gigs until this issue is fixed. 2. I wrote a ticket to customer support to take a look at this issue of not updating Promoted gigs data -- and after a few minutes, I received this super-cute reply: just a single letter "s". And the best part is that on the Help Center website, there is no response visible at all, like nobody replied to my ticket. Bruh, what the hell is going on with Fiverr? I have no clue whether someone has replied, not replied, or just replied with this spam (spam from customer support, wow). 3. Whenever we keep our Fiverr app running in the background and open it again, this is what iPhone users see: nothing much but just a heart attack that they are banned from the platform. So, if you're owning an iPhone, good luck my friend, and don't forget to clear the app from 'Recent apps' every time. Apple was so proud that their phones don't lag even when you keep running multiple apps in the background that they didn't even release a 'close all' button -- but now, keep playing with this closing and opening game. And yes, my Fiverr app is fully updated, so please do not suggest updating the app. Not just me, but many iPhone users are facing this bug. 4. The new level system was launched on February 14 (the day of love) for all sellers, but if you go to your Analytics tab, you will see this message. Don't tell me that a billion-dollar company has a shortage of website developers that they do not even have time for 20 seconds to delete a few lines of code and remove this message from here. Bruh, if your website developers do not have time, then why don't you just go ahead and hire a $5 gig from your own platform so that someone else can remove it. It's been almost two months! Please do something and don't ruin the 'User experience'! 🙂🙂 5. No profile picture in order history for specific clients: I get it that it's not a big deal, but this bug has been there for the past ~3 years (since I joined the platform). Ever heard of 'User Experience'? And not to mention how hard it is to navigate/search the orders from the history. Can't you just give a 'notes' headline instead of just showing the repetitive gig name? That gig name means nothing to me and does not help in finding any order from the history. 6. Deliveries auto-changing the messages: No matter what you write in the delivery message box, after entering it, it will just change to a completely random text. I think this was fixed yesterday, but still, I would LOVE to count it in my list. Imagine how many sellers & buyers suffered from the headache and confusion due to this. Read more about this bug here: 7. Just now, someone posted that a buyer managed to bypass the 'Request to Order'. I hope that Fiverr is not launching a new tier: "Seller Plus: Double Premium," which ensures that you won't face bugs in RTO. Read about this here: 8. Lots and lots of bugs in custom offers that we faced last to last week. Custom offers were auto-expiring, there was no option of gig extras, and so on. Can't even mention all those countless bugs with custom offers. 9. The 'Online' and 'Last Seen' feature is completely bugged in the inbox. This bug has been there for the past 2-3 years at least (or maybe more), and imagine the awesome feeling of texting with the client and still, it shows you that the client was last seen 3 hours ago, lmao! 10. And countless more bugs (that are currently fixed but sometimes occur) --- such as wrong order queue number, notifications not working, and so on.
  5. 1) It's definitely a scam. 2) Fiverr has one letter v. Their username has 2 (which helps show it's fake). It's also a new user who has only joined in the last 2 days. They are also not using Fiverr's proper logo. Their profile description gets cut off and doesn't describe what they are claiming to be. 3) Fiverr still isn't stopping any user from changing their display name to "Fiverr Support". Scammers do that, including that one. Though in their display name currently it shows "Support Fiverr" not "Fiverr Support". Maybe they just changed it. Fiverr should check for both those things. 4) Don't do what they say. Report the message using the report option at the top of the message. I assume the response rate thing is fixed by now so you probably don't need to respond to it at all (if you wanted you could say "no thanks" or that it's against Fiverr rules or anything without giving them any info).
  6. Just got hit with one of these within an hour of creating my account. Naturally, I scanned the QR code but backed out once it started looking for payment information, it was a big red flag! Is there anyway to report the message/account?
  7. I was about to become a Top Level Seller yet out of nowhere this message appeared with (as usually) no further explanation. Does anyone know what this is up to?
  8. I am new in Fiverr and am aware of the scam intents. I just got this message from "Fiver Support @aifivverrbot" and am wondering whether it is legit: Grееtings! Wеlcоmе tо Fivеrr Tеchnicаl Suрроrt. Yоur sеrvicе hаs bееn purchаsеd, but duе tо thе prеvаlеncе оf scаmmеrs оn оur plаtfоrm, vеrificаtiоn is nеcеssаry fоr yоu tо sеll yоur sеrvicеs sеcurеlу. Thе sеrvicе wаs purchаsеd undеr thе nаmе (Name removed) fоr thе pricе оf (Price removed). Thе funds аrе tеmpоrаrily hеld fоr sеcuritу рurроsеs. Tо prоcееd with vеrificаtiоn аnd rеcеivе pаymеnt fоr yоur sеrvicе, plеаsе prоvidе yоur еmаil аddrеss in this сhаt. Yоu'll rеcеivе instructiоns shоrtlу оn hоw tо cоmplеtе thе vеrificаtiоn prоcеss. An оpеrаtоr is аvаilаblе оn thе sitе tо аssist yоu in pаssing vеrificаtion and rеcеiving pаymеnt. Plеasе nоte that sоmеtimes Fivеrr mеssagеs mаy еnd up in yоur spаm fоlder. If vеrificаtiоn is nоt cоmpletеd within оne hоur, yоur Fivеrr accоunt will bе tеmpоrarily blоckеd until thе circumstаncеs оf thе vеrificаtion rеfusаl аre clаrifiеd. Thаnk yоu fоr yоur аttеntion, Fivеrr Tесhnicаl Suрроrt is hеrе tо аssist yоu. Why would Fiverr ask for an email violating its own rules?
  9. I am at new seller level since the recent changes, I have a total of 5 gigs. I just deleted 2 gigs and one gig in drafts, but I still can't create a new gig. There's no error message or anything it just brings me back to the gig page over and over. I tried with a different web browser, it still didn't work. Does anyone know why this is happening?
  10. What happened to Fiverr's public YouTube channel (I don't mean this one https://www.youtube.com/@fiverr/videos) I mean the public I think the channel was called "Fiverr Culture" that had staff doing talks and didn't show anything confidential and had videos like "Fiverr Data Drive Meet-up" and "Fiverr Talks: Content Moderation at Fiverr", "Fiverr Talks: Shifting Search into Deep Learning", "Fiverr Talks: Detecting Suspicious Purchases on Fiverr". Surely some of the bit more in-depth things they talked about could be useful to sellers (eg. some are probably a bit more technical than some of the webinars) and might be something that could be linked to from the Fiverr webinars (eg. the deep learning one could be related to the AI webinars so they could link to that). What were the reasons for it being removed? Was it just that they didn't want to keep having to update it or that they wanted it more staff only or didn't want to have to translate it? Will it be made available again?
  11. I would say as long as your message focuses only on thanking the client, you should be fine. However, if your message subtly encourages the client to hire additional services of yours, be cautious as this may be considered spamming or a violation of Fiverr's rules
  12. Hi @shanwal192 From the message you received, it looks like the brief had contact or payment info. To learn more about it, please follow this link What does my order status mean? Perhaps you will come across some troubleshooting solutions. And please remember to always act following our Terms of Service to avoid this kind of issue in the future. Also, the Forum is full of information regarding this and many other topics. Feel free to search through the Gig Advice and the Tips for Sellers sections where you can find much useful information. If you would like a more detailed explanation, please get in touch with our Customer Support. To do so, you can open a ticket at https://www.fiverr.com/support_tickets/new or send an email to support@fiverr.com. Thank you.
  13. My success score is 4 from beginning, Gigs are not visible in search result, 500+orders completed in last 2 year, 4.9 rating, 4 canceled order only. what is the solution? launched new gig, still gigs are not visible. Completed 5 order from previous clients only message is Take action: Your performance is below Fiverr standards Now what steps am i supposed to take, no option is left?
  14. Believe it or not, Fiverr made my dream come true. I picked up my first instrument (guitar) when I was 7 years old, and studied with youtube and learnt from my older friends who were such good instrumentists. Later, I've picked up on piano as well, but I never had the chance to convince my parents to follow a musical school, and had to do it on my own. When I was in highschool, I got myself a copy of Ableton (which is a digital audio workstation) with the allowance money. Since then, I've experimented with producing music for myself, but never had the guts to release anything. The signs were there, but I always hesitated to pursue my dream of composing music for a living. Then, in University, I graduated Law School, and practised law, as a legal advisor for 4 years. The only constant in my life so far, was producing music and experimenting with music and sound design. In 2021, I've enrolled myself in a music production course, and realised that my level was quite advanced, eventhought I was self-taught. That gave me the courage to concieve the idea of maybe I can make some pocket-money out of this in my spare time. Therefore, in October 2022, I've found Fiverr and it's business model of Gigs, and decided to try it out. At the time, I asked my cousin for help, since he knew much more about sales and marketing, and also we were not looking for a quick cash grab. I was in charge of composing and producing the music, and he was in charge of sales & marketing. We found our niche of Video Game Music, since we are avid gamers, and the time spent playing videogames served well on my side, knowing how the music enhances different events and feelings that the game should express, and on his side it helped a lot when briefing with the customers, knowing what questions to ask. We even had some excel sheets with essential questions and flavour questions. We were very organised, and treated freelancing here as a very serious business. We analyzed our competition, learnt a lot from them, and created our first Gig which was priced, of course, at 5$. We've got 3 orders in the first 2 weeks (which was crazy if you think about it), and after that it was radio silence until January. In January we got another order, and things slowly picked up, and by March 2023, we were having around 15 orders/month on average. Then, we hit a brick wall, and decided to create our second gig, third gig and so on, and improve our first one to scale it as much as possible. From April 2023, it really started growing and the orders were quite constant. Unfortunately, in late May 2023, my cousin left since he had to focus on University studies, and there I was, having to learn the ropes of sales and marketing (which I never wanted to do, but I had to do it). By July 2023, the income made from composing music on Fiverr summed with the income from composing music outside FIverr surpassed the income I was having from my law dayjob and made me think that I could do this full time. At this time, I was working 8hr/day at the office, and 4 hr/day in the evening as a part-time job composing music on Fiverr. When the orders were piling up, there were numerous times I had to wake up 2 hours before going to office, to make sure I can create and deliver quality for my customers. This way, some days were 14+hours filled with work, and burned me out a bit. That's when I've took the risk and decided I want to pursue my calling instead of the boring office job I didn't liked. Therefore, in October 2023 I've quit my job and went freelancing full time. The first 3 months were super scary, and I often had the anxiety of thinking I did the wrong thing. The income was low, customers were fewer than before and most of my orders were from returning customers. But I was the happiest man on earth, since I did what I loved to earn my bread. Since I had a lot of free time, I've re-thinked how I marketed myself and did some drastic changes to my offers, my Gigs, and did a lot of A-B testing. In December 2023, being quite unsatisfied with my performance, I took the decision on joining the Seller Plus program and get in touch with my Succes Manager. And God, how the things changed since then. I was blessed to have the chance to meet the most involved person that helped me develop my Fiverr business and presence way further than I've ever expected. Always responsive, always helpful. With the advices from the Succes Manager and the will to risk it all for my passion, I've powered trough and took even more drastic decisions for my 2 most performing gigs. And you know what? It worked! Since then I'm having my best time here and each month is better than the last. Now I finally raised enough ammount of money to build my new recording and producing studio. I've finally received the City Permit (Authorization to Build) and the studio should be done by October 2024. All of this with the help of Fiverr which made it really easy for me (I'm not the most tech-savy person) to sell my talent and skill. Since October 2022, I've completed more than 230 Orders (90 of them being completed in the last 3 months), composed over 300 soundtracks, created sound effects and designed sound for over 100 indie video games. If you could tell my past self that this will happen, it wouldn't ever believe you. I know it's not much compared to other sellers that I look up to in my category and further, but I want to give back and hopefully help the new sellers that just started their journey here, and learn from my mistakes. This is what worked for me: Treat every order like it's your first. I had to learn this the hard way. At some point, after I got a consistent number of sales, I was starting to streamline my process of receiving orders and deliver them. Don't get me wrong, I do believe that a good business has to be streamlined to be the most efficient, but until you're not having 10 orders/day, it's not the case. My mistake was that I was less involved in the communication with my customers, and eventhought my products were higher quality than the ones from my first months of selling here, I wasn't retaining the customers like I did before. I realised that from that period of time (aproximately 3 months) there were only 2 customers that returned, while from the earlier timeframe (before streamlining my briefing and delivering process) there is still a great number of returning customers up to this day. Get involved and understand their needs personally and authentic, and they will stick with you even months later. Be prepared to revise over and over again. Of course I've started with unlimited revisions. After the first few months, I've encountered "that customer" that requested revision after revision and micromanaged everything that came into the production process, to a point where I've asked myself if he's a professional, dropshipping my services. The order lasted 2 weeks over the initial delivery time agreed. I was burned out and made the mistake of letting my ego take the wheel and confronted the customer on his practise. He accepted the delivery, never left a public review, but left a private review that hurt me even 6 months after that order. This was way before the new system was implemented, and with the help of my Succes Manager I've found out there's a private review hurting me like a truck. Now you think, "well, I can limit my revisions to only 2" but that don't work either. I've had customers keeping me in a 5+ revisions loop eventhought my offer included only 2. Don't make the mstake I've made and think the number of agreed revisions will be respected by your customers. Be prepared to revise over and over again each time you meet "that customer", because there will always be one at your frontdoor. Power trough that and provide your best service, since most of the buyers aren't unreasonable. This is how the revision system works sadly, and it's better to addapt and overcome it, especially when you're not like 500+ reviews in and a private one can hurt you even months after. Be authentic. Don't try to copy others in your category. Analyze their gigs, services and offers, and try to do better, of course, but don't try to imitate what they're doing since it's very less likely that you'll steal their audience, especially if you're looking up to seasoned sellers. The market is indeed very plentyful and customers are bombarded with 17.000 gigs when searching a certain category, but don't forget that you're selling on the internet. There will always be someone that will choose you because your unique traits. I've made the mistake to try to do what my competitors do, starting from the keywords, the style of the thumbnails, the style of how they've wrote Gig's description, and so on. Didn't worked. Why would've anyone pick me instead of my competitor who has more reviews than me and it's been there before I was? The momment I've realised this, and decided just to be myself and create my Gigs the way I thought it was good, I started gathering like-minded customers that are returning regularely, and the new ones are pretty much "my cup of tea", with of course the little exceptions (see "that customer" from above that creeps at your inbox right now). Use translation tools. As you might see from my writing, english is not my first language. Don't expect your customers to be english teachers or natives. When briefing with the customer, it's very important that you are 100% sure of what's the task and it's flavours. If you see your customer struggles to explain and you're not 100% sure of what are the fine details of the needed work, don't do my mistake and take the order and find out when you're delivering. You're loosing important time. Your time! Instead, you can see where your customer's from, translate your question in his language, send it and kindly ask him/her to respond in their native language. It happened to me many times that I had to "guess" some specific details, and since using translation tools to make sure I understand what's needed to be done exactly, the revision requests are fewer. Don't try closing the deal as soon as possible. When starting, I was always trying to close the deal as soon as possible, to make sure the potential customer won't pivot to other seller. Don't do my mistake! Make sure you put a lot of emphasis on the briefing process, since (at least in my field of work) customer requests are very subjective. If you're talking about art (music and audio in my case), some customers will see as "perfect" something that you don't. Take your time and discuss every little detail to make sure you understand their vision before accepting the order. It's risky because you might loose the potential customer to another seller? Well, yes, but it's more important to make sure you deliver exactly what your customer needs, and not get stuck in a revision loop or get over the deadline with "last minute details". Remember that every action has a direct consequence on your ranking spot and your gig's traffic, so think twice before saying you got all you need to start working on the order. Provide early drafts. It saves you so much time! With an early draft, you can make sure you won't loose your time in the wrong direction. Maybe you had all the needed details from the customer when starting the work, but guess what? There are a lot of customers that change their mind overnight. Provide them a draft as soon as humanly possible and ask for confrmation, so your time won't be wasted re-doing the job. I used to deliver the work without providing an early draft and it was a mistake. Almost 1/4 of my customers changed their mind overnight and shifted the key elements that we've agreed on initially, and when asking for the revision, I had to change structural elements of my work, resulting in almost re-doing everything since I had to addapt the rest of the work to their new requests. Educate your customers. I was just delivering the order and hoped for a returning customer. It was lazy, and it was a mistake. Before/When delivering, try to put together a small debrief on what you've actually done in your work. Your customers aren't stupid and eventhought you're an expert on your field, you could be surprised on how much your customers can learn from you and how that can beneffit you on future orders. Not long ago I've started sending my customers an explanation text with what instruments I've used, why I've used them, what's their role, what's the musical theory behind the composition and what's my personal take on all those things. This thing works! Next time you're collaborating, you'll have a much easier time to transpose customer's vision into your service, because they will know how to answer your specific questions! Give your customers some options You have that potential customer that wants to buy your 50$ service, but his budget is only 35$? I used to turn down those customers since my highest discount rate was at 20% and that way I lost potential returning customers! It was a mistake. Instead, at some point I've decided I'll take those requests, but I'll double down on the delivery time. Instead of 5 days delivery time, offer it in 10 days. That way, you will not loose a potential returning customer and you won't have to fit that project into your main scheddule. You can do it whenever you have a spare hour or two, since your delivery time is doubled! It works like a charm to me, and you'll be shocked on how many customers are not in a rush, eventhought they say so in their first message. Time is money, friend! Collect your own data I made the mistake on relying on memory and on the data shown by analytics to drive my business. Don't do that. It will save you a lot of time and you'll make informed decisions if you make your own spreadsheed with everything that happens with a relevancy for your Gigs. Try to track the most important stuff, such as: keywords performance, new customers/time frame, returning customers/time frame, types of projects done, the most asked questions or inquiries by your customers, orders that landed you tips and WHY that happened, changes made to the gig related to key factors etc. Be patient If you're treating every order like it's your first order, it's impossible not to grow. Don't make the mistake I've done by panicking when orders are not coming. It's not worth your time and your mental health. Instead, be patient, do your best on the services you provide, and try to slowly build your returning customer base. The best you can do proactively, is to fine-tune your Gigs, but be careful with that, since back-to-back changes might screw up the ranking algorithm (source for this is my Succes Manager). If you're looking to do A-B testing, wait at least 3-4 weeks in between, to have at least the minimum data to compare. I feel like there are much more to be told, but I just realised this post will take an eternity to read anyway, so I'll stop for now. I really hope my journey of pursuing my dream with Fiverr's help can motivate you and give you the strenght to power-trough rough moments, and that you can find something positive in the lessons I've learnt from my mistakes. Don't give up, and trust your skills and talent!
  15. 👋Welcome to my ! Are you looking exclusive Pattern designs service? Look no further! I'm a passionate Pattern Designer specializing in designing luxury monogram seamless repeated patterns for your brand. Let's collaborate and elevate your business to new heights! Feel free to message me to discuss your project requirements or place an order directly. Thank you.

    fgig 111.png

  16. Hello @sharminslucky The title of the post and the post itself are two different questions, but let me help you find the answer to both inquiries. 1. What is the best way to transfer the amount from Fiverr via withdrawal? On Fiverr, there are several ways to withdraw your earnings. Here is a link to the article Withdraw your earnings that explains in detail how to choose and how to add or change your withdrawal method. 2. Conversion Rate and it is shown in %. Do anyone can explain it? How it is calculated? The percentage of buyers who choose to order your Gig, after having reviewed your Gig page. You can also discover how your Conversion Rate compares to other Gigs within your subcategory. Use this data to see how your Click-Through Rates and Conversion Rates compared to other sellers within your subcategory and to see where you can improve. To calculate the conversion rate, use the data from your Fiverr account. - Advanced Analytics Hope this helps. Have a great day.
  17. Hello everyone, I have a question. Can I put my flicker profile link on my gig description for showcasing more portfolios? Is it allow? Thanks
  18. Can I use the words gig or page in the client's message box? Such as : gi....g, pa...g, gig, page etc Will there be any problem with my account if I use the words gig and page in the client's message box? Please I need help.
  19. HI Everyone last day i discuss my client to do next task on fiverr zoom meeting today i try to message fiverr client to start task but when i message client immediatly i see this message it always happens when i contact client after order complete am i wrong or fiverr any sugestions please,thank you
  20. I have multiple free WordPress blogs where I write daily. I also own an affiliate website. All of my blogs have daily readers, so I have my own audience. My posts receive a significant amount of engagement. I want to attach links to those blogs in my portfolio. Can I do it? One of my close family friends is also a Fiverr seller, but he's into tech services, so I couldn't gather much information from him. However, he said one thing: Fiverr doesn't allow any seller to attach active links, and if I do, they will ban my profile. So, can I do it? Any help? I badly need the answer! 😭
  21. Hey everyone, I've been noticing something lately and I'm curious if others have experienced the same. I've had a few buyers reach out to me for my services, we have a great initial conversation, and then... silence. Even when they've read my message. It's got me scratching my head a bit. I totally get that life gets busy and priorities shift, but I'm left wondering if there's something I'm missing or if this is just par for the course. Has anyone else encountered this? If so, how do you handle it? I'd love to hear your thoughts and experiences. Looking forward to the discussion!
  22. Hey, I am a google ads expert. If you want to need any types of services related google ads. You can sent me message
  23. Even Buyer select buyers do this pathetic act the most. They didn't asked to contact outside fiverr, just message me once and then went dead. It frustrates me and eats my attention and time.
  24. From my experience for past few days I had noticed some signs that I want to share here, so that you can be safe from this scammers. 2. They will offer you a huge amount of money. Like they will offer you 2000 USD for a job which is cost around 20 dollar maximum. So don't fall for them. Money is important but you have to be patient. 3. Time zone. before excitement just say " Hello! how may I help you ? " Then care fully look into the buyers time zone. if it looks suspicious then immediately say generic message like " Hello! thanks for your reply, how may I help you ? " 4. Check their previous rating score. 5. Also check when they created their account. 6. Check the spelling of their name. 7. Never ever click to any link. I repeat Never ever. Be smart and scan any kind of link doc, pdf, or any file through some virus scanner. 8. Don't deal any customer who wants to connect to you via Telegram or other link plat form. 9. There is a special kind of scammers who will message you like hi hello and they will say, they want to complete a job from you. then they will go offline. Whereas you are waiting patiently but that buyer won't come. After a day to days letter they will again come to your chat box and say something which is not meaningful at all. they are like killing your times. Share all of your experience here 🙂 Have a good day.
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