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While we do our best to diligently vet users to safeguard buyers from dishonest sellers, we also encourage all buyers to play an active role in ensuring you're not falling prey to any scams while working with a freelancer on our platform. Here are key tips to consider when doing business on Fiverr: Use discretion when sharing sensitive information When working with freelancers, sharing sensitive information and data may be necessary for them to get the job done. If you are able, have freelancers use their own login credentials and add them as an admin. In these cases, adhere to the principle of least privilege; meaning granting admin access only for what is necessary for the job. In cases where sharing your password is unavoidable (e.g., for website building or community management), consider using a password manager as a secure way to share credentials. After project completion, be sure to properly offboard freelancers by revoking their access and, for added security, consider changing your passwords. Keep conversations limited to the platform It's crucial to restrict your communication with freelancers to the Fiverr platform. Not only does this adhere to our Terms of Service, but it also protects you from potential scams. Communicating off the platform complicates our ability to resolve any issues and makes it nearly impossible for us to intervene effectively. While we can typically review on-platform conversations, issue refunds, and address concerns, these actions become challenging if communication occurs outside the platform, which leads to far longer resolution times. Contact customer support If you ever feel uneasy during your collaboration with a seller, you don’t have to take matters into your own hands. Simply inform our Customer Support team as soon as possible. They will be able to investigate the situation, offer guidance to resolve concerns or assist in canceling the order if needed. Remember, while we implement various security measures to protect buyers, taking a few extra steps can further ensure a pleasurable and secure experience on the platform, free from scams and potential issues.
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I have been with Fiverr for the past 9 months, but am not getting any orders, currently I have 4 gigs to publish. Please anyone Help Me 😥
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I have today received a message on the official fiverr message board advising my account is blocked until I input my bank account details including my CVC code, I didn't do it and think this is a Scam, can anyone confirm please. I did go to the QR code on my phone, is this a security violation and do I need to change my password. Please help as unsure what to do I am very new to Fiverr Oh and hello all I wish you well and hope to spend many a happy year here If people have been scammed take screenshots of everything and contact your bank immediately, so anyone that has entered their details to the QR site, you have given your details to scammers by contacting your bank immediately they can freeze your account if you do it in time. I have clicked back on he message and by clicking on the user you can see the account has no responses and was created in May 24 so if you do receive messages again, click on where it says fiverr support and it will give you a clue as to if the message is real or a scam
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hi everyone just join fiverr wish me luck..
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I have tried so many ways to increase my gig rank on Fiverr. But my gig rank isn't increasing. My gig impression is very low. What I do now
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I have visited to your fiverr account and impressed to see your presentation and dedication to job. Expecting to have guidance from your end about the work environment. Kindly guide about reputation perimeter in forum as well as in fiverr environment. I specially request your guidance.
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Hi, Fiverr Forum community, I hope this message finds you all well! My name is Khadiza Binta Mahbub, and I am thrilled to introduce myself as a bookkeeper from the vibrant city of Dhaka, Bangladesh. About Me: I recently embarked on an exciting journey to expand my bookkeeping services on Fiverr, and I'm eager to connect with fellow freelancers and professionals in the field. Networking Goals: I am here not only to offer my bookkeeping services but also to learn from the diverse and talented Fiverr community. If you have any tips, tricks, or experiences to share, I am all ears! Let's build a supportive network where we can grow and succeed together. I look forward to engaging with this fantastic community and creating meaningful connections! Best regards, Khadiza Mahbub- 28 replies
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Are you a seasoned Fiverr veteran or a new face? Drop a comment with the year you joined or how many years you've been using Fiverr. Curious minds want to know!
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Hi Fellows, I have one very very important question. I'm a video editor of Level 2 seller, with Fiverr Choice gig and I also have a repeat business badge. Now When I Provide the video to our customers then they also want me to upload the video on their channel on youtube. So, I asked them to buy extra for $5 to upload the video on youtube channel. Now uploading video I need to be invited on channel so because of invitation I need to send my "Email address" to get access. Also all the process is done on order page. So, Does I need to send them my Email address? Is it okay to send and upload their video on Youtube to complete the order? I'm curious about this because I don't want to lost my account. I want to hearing from you as soon as possible 🙂 Thanks 🙂 Warm Regards- 1 reply
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Do I want to be successful in fiverr. how will i be?
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Hello everyone, I created my Fiverr account in 2020. But I have not worked yet here. I have no gig. Now I would like to create gigs on Wordpress and related services. How many gigs I can create now?
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Hello i am new on this amazing platform. i am a full stack php laravel developer. i hope i getting guideline from Fiverr Forum Thanks
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I’ve been following your content and I’m so impressed with all you’ve accomplished. I recently read about you, and I’d love to discover more about your work and support you!
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Hey! I'm Abu Raihan, specializing in optimizing businesses' lead generation efforts. My focus lies in identifying the most promising potential clients within eCommerce, Social Media, and prospect-building campaigns. If you're a marketing agency in search of high-converting leads, I specialize in precisely tailoring leads to your specifications, utilizing effective pre-filtering methods. With 4 years of sector expertise, I utilize top-notch lead generation software. Available 7 days a week, I'm here to discuss and enhance your lead generation strategies. Feel free to message me anytime If you need my help than contact me.
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please wait till they reach out with a solution, I faced a same issue but fiverr support gave me an another chance to verify my ID again, after proper verification my id was up and running as expected. Did fiverr support leave a response on your end?
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Fiverr could send a message (inbox or email) to all Fiverr users (or at least those who haven't received any orders who might not know how the Fiverr system works but sending it to all users might be better), warning them to be careful of scams in the Fiverr inbox, eg. those that ask to click on/scan QR codes, eg. saying their account can't make/receive orders until they've done what the scammer (pretending to be Fiverr/Fiverr Support) asks. But also those scams where they don't ask people to scan/click on a QR code. Since there's a big financial risk (people can get scammed out of everything in their bank account if they enter the info that they are asked for in the link they click/scan which seems to them to be part of Fiverr's system) as well as ID theft risk, sending warning messages to users should help reduce the chance of people losing a lot. There could also be warnings sent in future for all new sellers/buyers. Fiverr could also do other things to minimize the risk, such as not allowing users to change their display name to "Fiverr" or "Fiverr Support" (as was suggested previously but it still seems like people are setting their display name to things like that), checking every inbox message for QR codes that could contain a malicious link (they could check the data in the QR code image after 1st checking it contains a QR code and see where the link goes (and whether the URL has "fiverr" at the start of it), or auto-flag any inbox messages that contain QR codes unless there's a valid reason for them eg. because the seller has gigs related to that). Fiverr could also add more checks for phrases used in those messages, and if the scam text is only in an attached image then Fiverr could check the text in those images (using OCR functions) to check for phrases used by scammers.- 1 reply
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As a new Seller on Fiverr, the idea of having a full inbox and a steady influx of orders is very exciting! However, the reality can quickly get overwhelming. Once your gigs start to gain some attention, you will notice a significant increase in business. You must learn how to manage Buyer demand and your personal availability, so you can give each order the necessary attention. Otherwise, you risk a drop in Buyer satisfaction, order cancellations, late deliveries, and negative reviews - all of which impact your business. Learning to manage your workload will also help you achieve a healthy work-life balance. Whether your freelance business is your main source of income or a side hustle, taking on too many orders at once can cause you to overwork yourself. Your mental health and well-being are critical to your personal and professional success. Managing Incoming Orders Although Fiverr Buyers can head to your Gig page and place an order without warning, there are still ways to manage incoming orders: 1. Extend turnaround times Offering quick turnaround times is a great way to increase the value of your services. However, if you are struggling to deliver on time, you may submit work that is not up to your standards. Go into your Gig settings and extend each timer by one day to better set expectations and give yourself a time buffer. You can always change it back once you learn to work faster and more efficiently. 2. Communicate honestly When communicating with prospective Buyers, be upfront and honest about your current workload. Let them know that you are very interested in working together and that you can deliver as soon as [X date]. It can be tempting to make exceptions for Buyers who are willing to pay more for extra-fast delivery, but it’s important to prioritize your mental health and orders that have already begun. It’s okay to let Buyers know that you are unable to fulfill their request right now and would be happy to help them out in the future. 3. Request an extension If a Buyer places an order before you have a chance to discuss your availability, you may request to extend the delivery date. When doing so, be sure to communicate that you value their business and want to give their order the attention it deserves. Most often, Buyers will appreciate the fact that you know your limits and will take the time you need to deliver a high-quality product. Managing Availability If the volume of orders is too high, and you’ve already followed the steps above to manage your workload, adjust your availability. Here are tips for taking advantage of the Set Availability feature: 1. Use it to catch up on orders If you need to take a break from answering new messages and receiving new orders, you can essentially pause your profile by setting yourself as Unavailable. If you have the capacity, you can choose to still accept messages from new Buyers and let them know that you aren’t accepting new orders at the moment, but you would be happy to get an order going with an extended delivery time. 2. Take some personal time It’s necessary to take time for yourself, your family, and other important things in your life! When you need to focus on things unrelated to work, set your profile to Unavailable for as much time as you need. Depending on how long you’re away, you may realize that your ranking might have changed once you are back, which is normal as your competitors may continue to complete orders and get buyer satisfaction responses while you are away. As you complete the orders your ranking can go back to where it was before. In addition to managing your incoming orders and availability, you can lean on others for support! If you frequently realize that you have more work than you can handle, it might be time to build a team that you can lean on. There are other excellent Sellers on Fiverr, such as virtual assistants or people in your industry, to whom you can delegate tasks. Want to read more? Check out these other articles: Time Management Tips Tips to Manage Messages Setting Your Availability
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I've been with Fiverr for 10yrs. and with the new level system, I feel more in the dark than ever before. Since the launch of the new level system, I have received 4 five star reviews and a couple of tips. However, my success score has not moved at all! What does it take to make progress? It's a mystery. Only Fiverr knows. There are sooo many ways my numbers can take a dive overnight! But to move my numbers in a positive direction takes an act of God. There's NO transparency! Fiverr's private reviews are a complete joke. I have no way of knowing what a client is saying about me with their private review...but those reviews affect my overall numbers...really stupid. This is not transparency! With the new level system, my level dropped from a level 2 to a level 1 with no explanation! Now that I'm a level 1, the quality of my gig requests has gone down. I now receive "bottom of the barrel" gig requests that make "near nothing" money. Through no fault of my own, I feel like I've been forced to start all over again and climb the Fiverr mountain to where I once was a month ago. Fiverr has once again "moved the goal posts" to success.
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My fiverr gig impression clicks are decreasing😪😪 how to solve this ..
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With all the latest "improvements" on Fiverr, like success scores, Fiverr's AI fetish, and changes to the level system, our mental health as sellers is more on the line than ever before. Fiverr has always gamified our careers, but it has gotten to a point where many veteran freelancers are ditching the platform or have stopped caring due to sheer mental exhaustion. Fiverr will tell you that it's for your own good – bless their hearts – so while they're busy generating some GPT drivel about these changes being improvements empowering sellers like you, I thought I'd look into the techniques you can use, at the very least to make it less miserable. At the end of the day, my conclusion is that being a freelancer on Fiverr isn't fun anymore. The community has died off thanks to low quality mumbo jumbo, while actual contributors are getting banned left and right for raising their voices about it. Anyway, I digress. Here are some stuff you can do to stress less. Set boundaries: Yes, I'm banging the boundary drum again, because it's so important for your sanity. If you've got buyers messaging you at midnight and expecting you to answer, it's time to set some office hours and stick to them. Tighten up your revisions policy: No free lunch. Make it clear from the get-go and have an easy to understand revision policy that includes you getting paid for your time. Working for free makes Fiverr even less fun. Knowing your own value has the added benefit of attracting buyers who also understands this concept. Take real breaks: And no, scrolling on Insta isn't a break. Get up, get out, get some air. It keeps burnout at bay (and it's good for you). Keep learning: Stay on top of the changes happening and read all you can about it. And when Fiverr spews out some GPT corporate speak about stuff like success scores and alike, read between the lines. There's a lot to be learned and knowing how stuff works instead of guessing will make things less miserable down the line. Know when to say no: No, that project isn't worth your mental wellbeing. If it smells fishy, it's probably not sushi, but Surströmming (if you know, you know.) Only work on projects that feels right, even if it means earning less this month. Being picky about your buyers is more important than ever, and a 100 bucks today could mean endless revision loops tomorrow. Vet your buyers. Fiverr seems intent on cranking up the stress, but you don't have to let it rule your life. Disconnect, take a real vacation, regroup, and come back when you're good and ready. Your well-being is worth more than their bottom line.- 16 replies
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Hello everyone! 😁 I'm reaching out to inquire about your experiences with Fiverr's new rating system and how much it bugs or feels unfair to you. I've been a member of Fiverr for about 3 months now, and things have been going relatively well. I've been receiving orders consistently, progressing from Level 0 to Level 1, and soon to Level 2. I've garnered nothing but positive reviews and feedback from my clients, with a Success Score of 8. However, suddenly and without any apparent reason, my Success Score plummeted to 7. I reached out to Fiverr for clarification but received no satisfactory explanation. Despite continuing to deliver high-quality work with positive impact and feedback, my Success Score dropped again today, this time to 6. I've maintained an 8 all along, yet in just two weeks, I've dropped two levels without any negative impact. Fiverr's customer support seems unable to provide a reasonable explanation. It's evident that priority support for Fiverr Plus members is just another scheme to extract more money from us. Has anyone else experienced similar issues? How does this new system, which Fiverr's customer support can't explain, work? We work tirelessly to satisfy clients and build our portfolios, but Fiverr's system seems to work against us. Their system downgrades us seemingly out of nowhere. As a result, I'm receiving fewer inquiries and less visibility for my gigs. It's frustrating and demoralizing. I'm seriously considering leaving the platform altogether. Please share your experiences. Have you encountered similar challenges? Is Fiverr becoming an unreliable platform for freelancers? I'm deeply confused and frustrated by these developments.
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What’s in my cup? A macchiato with oatmilk, sugar-free vanilla, and an extra shot of espresso. It’s the secret recipe that always gets me going and ready to seize the day at the Fiverr office. What about you? What’s the magic concoction that fuels your incredible work? Spill the tea (or the wine!)
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