yourbrandingpal

I can make suggestions based on my experience alone.

Except it's not one seller alone, it's a real problem I spoke of, if you have similar suggestions feel free to make a new thread and post them 🙂

Ya, I reported the Zoom call itself with my notes in it. Will leave the rest up to the concerned team. Sadly, this is not an isolated instance either, I just hope that Fiverr does the ID verification at least when sellers achieve their Level 1 status. Otherwise, it'd be a nightmare to sort out if you're working with a legit person.

I wanted to hire a ghostwriter and a level 1 seller with a couple of positive reviews and picture and the name of a lady turned out to be a dude during the Zoom call. Plus the heavy accent. ID verification would tackle a lot of prevalent issues. So yes, please make ID verification mandatory for all sellers. Not saying that it can't be circumvented, but still, there should be some mechanism in place to tackle sellers who claim they are who they're not.

All the more reason that people file a class action lawsuit

If the previous account you had was solely used for buying, then there is a chance that you may be able to get your seller account reinstated, explain the situation to Fiverr by contacting them at support@fiverr.com.

Maybe @Yoav.M can offer some clarification

That'd be $30 (gotta pay for Midjourney subscription too)

Plus Fiverr doesn't seem to be receptive to user feedback.

AI technology is amazing, it's implementation by Fiverr isn't.

That's all the more reason why they should intervene, because they take "hafta" 😂

Absolutely nothing immoral about taking a portion out of the money that's supposed to be entirely credited to the sellers? Well, that's fine, to his own. We can agree to disagree.

Because laws supersede terms and conditions. Terms and conditions cannot be illegal. Companies can't take shelter under terms and conditions that are illegal. Questionable practices will have to be dealt with accordingly. Of course laws in my country are more consumer oriented, doesn't mean it would be the same elsewhere but if one does nothing, the outcome would be... Nothing..

Feel free to sue them. You might find enough people on the forum to join you.

That would be $5 please

Otherwise whats the use of all these constitutional rights and freedom and the fights our forefathers have fought for a better future

Gotta put up a fight instead of allowing questionable things to be normalised you know

I was referring to consumer laws. why not consult with a lawyer and see if there are grounds? One of my clients is based in Romania, got DMCA takedown request, made changes still received DMCA, initiated legal action. One of the things I learnt in business laws is that whatever the terms are, they can't be illegal. I have 3 ongoing cases against my service providers for misleading, deceptive and unfair trade practices, gotta see where it goes. Time will tell.

Don't overthink, just sue them for unfair trade practices

Not necessarily. To save costs if you hire people who lack reading and comprehension skills, no amount of training might help you in providing good customer support. With Fiverr I suppose they don't always view sellers as clients too. And then there is process knowledge, or lack thereof that often leads to support providing misleading information. In the past week alone I've encountered 3 instances where the rep provided me with misleading information. I wouldn't think that organizations would allow their employees to take help from AI either. There's usually a dedicated training team to support operational aspects of customer support. But not disregarding that people may still try to take help from AI. Like those instances where lawyers were in trouble for using fictitious cases in the court which later on was attributed to AI generating made up stuff.

Humans pretending to be bots, that seems to be the new norm across, not just Fiverr but Amazon, Microsoft, banks. The quality of hiring seems to have dropped or its probably another cost saving exercise, not sure. Sadly AI seems to be demonstrating more empathy than real humans.

At the end of the screen the public rating is automatically calculated and displayed, based on your selections in the previous screens.

The emoji based rating have been on for a while now, guessing at least a few weeks.

Recently I searched for a keyword and found that there were terms I didn't want to show up in the search results, hence this suggestion. Requesting the dev team to implement a search filter that would let users exclude specific terms from the search results.

So what's the progress on this so far? Do you see a lot of users connecting and networking on here? Would appreciate it if you could add it to the initial post to avoid confusion i.e. the sections that were removed, renamed etc. Can you please list down those Feedback channels?