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Your Gig Images are showing barcodes... this is crap. Order some Fiverr Images, there are good guys specialized on it. You also should replace your profile picture, somewhat more friendly, professional. Next I do not see any Courses / Certifications takes... nor Skills mentioned, nor Portfolio ...

See my own thread - I suspect that they are pushing out some kind of changing-roulette system—meaning if there are too many promotable Gigs some have to pause for a time period while others can be promoted. Also possible that they are taking into account the amount of impressions coming from outside - others perhaps are doing Google Ads on their Gigs, who knows.

I would agree but the Gig was before marked as not promotable, (the 1* Review was an Idiot of Buyer, paying $5 and expecting work for $500 although off-topic).

Well, as I said - I had no orders in the last few weeks, there can be no customer leaving bad private reviews.

Hi UK1000 - thank you very much for your reply. Private Review is extremely unlikely since I did not have many orders the last weeks (thanks for not being promotable). I doubt that many customers do give private reviews later than one week after finishing the order. To me, it sounds more like they have some kind of rotation system if there are too many Gigs of the same topics... but this is just an assumption.

1. Sunday being upgraded to Seller 2 Level. 100% all Statistics, no Cancellations, 5* Reviews all over. Same day my main gig after 6 weeks still not being promotable. 2. Yesterday suddenly the Gig is eligible for being promotable. 3. Today - without any order, feedback, nothing in between - the Gig is suddenly again not eligible for Promotion. 4. Asking the support - they can confirm that the Gig (which yesterday was eligible for support) today is no longer eligible. Why? They cannot tell - "internal information. Do not let you discourage!" WHAT THE F**K ?? 😡

1. Sunday being upgraded to Seller 2 Level. 100% all Statistics, no Cancellations, 5* Reviews all over. Same day my main gig after 6 weeks still not being promotable. 2. Yesterday suddenly the Gig is eligible for being promotable. 3. Today - without any order, feedback, nothing in between - the Gig is suddenly again not eligible for Promotion. 4. Asking the support - they can confirm that the Gig (which yesterday was eligible for support) today is no longer eligible. Why? They cannot tell - "internal information. Do not let you discourage!" WHAT THE F**K ?? 😡

Google is your friend.

First of all by searching answers to this question in this forum which had already been given a thousand times.

Write the Support. If they do not answer within 48 hours... well, write them again and again. For 20% commission you should at least expect a working support.

In general: No and No. (Only CS could remove or change them) More important is the private feedback/review, by the way.

No one expects a C1 Level in English, but at the very least you should use a tool like Grammarly or LanguageTool.

I have a read a couple of your posts in the forum. First of all you should improve your English or at least use a tool like Grammarly. Then you will need to do some research on your competitor's Gigs and improve your own Gigs, there is endless training material on this platform how to do so.

4.7 is a good rating at all and the reasons for this buyer may be countless. In the very end do not get too obsessed with the Public Feedback, the private one is the really that matters. Furthermore - if you had a 5.0 average I would raise my eyebrows - this looks suspicious, no one always gets 5*.

0.9 Conversion looks fine ??! Sorry but 2-3 should be normal. I would check the competitors Gigs.

I really do not understand you guys - how can someone wait here for 3 months?? If 3 months a company who charges 20% of even the tips is not promoting you, the only recommendation is to leave, it is as simple. To jigraphicexpert: There are many reports that it can take up several months until you can promote again, most probably one buyer did complain privately. The system sucks entirely.

So to sum it up : Nobody knows except Fiverr, but they won't tell you.

We are not talking about Spam in general we are talking about Spam Messages coming to Fiverr!

The same here, 2 complains in 78 5* Reviews orders and suddenly your gig is no longer promotable and you are f**** up. Going from 5K Impressions/day to 30 (!). Complaining several times at Customer Support - only copy and paste bullshit answers or even no answers at all. The only advice I can give you is leaving Fiverr (I mean, which company does charge 20% of tips, anyway) and try other ones like UpWork or Freelance.

You can for sure contact Customer Support but they are pretty useless (and I really had a bunch of these issues the last couple of months). Buyer's Money stands over all. It is more or less a waste of time and energy.

Fiverr is not interested in helping you out with this. Their only interest by far is making money from buyers (and you).

Hi, To put it simple: Does Fiverr ask Buyers of *canceled* orders for a) public feedback and/or b) private feedback? And further - if somebody is really able to elaborate - if so, does this have impact on your overall (private) Quality Feedback? Thanks, Markus

Most likely some of your buyers did give bad private reviews to Fiverr. That happens - those kind of a******** do give you 5* publicly but 2* privately. Sometimes it is the competition or simply clients who are too stupid to realize that they cannot get what they want.

Interesting - after contacting the support, Fiverr did stop promoting my Gigs suddenly. Saying that I am not eligible for them (although nothing has changed since yesterday). Looks quite interesting to me.

I contacted the support and guys after receiving the answer I am somewhat surprised to say it politely - the only way is to cancel the order (which has a huge negative impact on your seller statistics) or to extend over and over again the delivery time. 👎