[I want to work on SEO]

On 4/26/2024 at 8:33 PM, sonmoyseo12 said:

Hi, I am Sonmoy Talukdar. I am an SEO expert. I have 2 year  experience in Search Engine optimization. You can hire me on Fiverr to boost up your websites Fastly. I have gained extensive knowledge and expertise that enables me to provide effective SEO services to businesses and a certified SEO content writer having experience working as an SEO Content Writer and a blog writer . I had good success working with a variety of restaurant, real estate, and construction organizations. Thank you for considering my services - I look forward to the opportunity to work with you.

The Fiverr forum is not for marketing. You can promote your services on social media instead. Also, it's important to learn basics such as where to share your content and where not to. I hope this makes sense. Thank you!

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

4 hours ago, smartdezigns said:

Note it this time so that you don't have to face this incident next time. Good Luck! 

Yes, I'll do that this time.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

10 hours ago, grayprogrammerz said:

I'm thankful for your explanation. It will help me and others ensuring future security.

 

what I'm worried about, that could also mean Facebook can access Fiverr's cookies ?

Google can access facebook and so on... ?

Not sure if I'm understanding correctly, but that doesn't make sense.

I mean if that was possible, every 3rd party site we visit, would have accessed and logged our all sessions ?

On daily basis, we visit random blogs, doing searches, different forums... My history states, I have surfed 200+ sites in April. So do they all have ability to steal my sessions ?

Congrats! 🥳

Not every website can access cookies from other websites. Only malicious websites with cookie hijacking scripts can do that.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

8 hours ago, smartdezigns said:

Congratulations! But don't forget to set your security question and password and note them somewhere safe. I usually save them in Google Sheet in one of my gmail account. You can do the same. 

Thanks, basically I store important things in a physical notebook, but I forgot to write down my Fiverr security question in the notebook. 😞

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

5 hours ago, jabirahamed20 said:

@developerlikhon did you got the account back buddy? 

Yes, the Fiverr Customer Support Team restored my Fiverr account.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

Great news! My Fiverr account has been restored with the help of Fiverr customer support. I want to express my sincere gratitude to everyone in this Fiverr forum community for providing suggestions and resources. A special thanks to @priyank_mod for tagging @vickieito, and thank you @vickieito for sharing your story. I also want to thank @Lena for reviewing my profile and bringing my issue to the attention of the Fiverr team. Once again, thank you to everyone for your help.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

1 hour ago, grayprogrammerz said:

For confirmation you mean a website can access 3rd party sessions stored in your PC ?

e.g attacker site can steal Fiverr's cookie if we visit them, yes ?

First, your personal computer doesn't store data from websites directly. Each website has its own server where all its data is kept. This is known as web hosting. For instance, when you visit a site like Fiverr and log in with your account details, Fiverr's database checks whether your login information is correct. If it is, the database lets you access the Fiverr site smoothly.

To manage this process, Fiverr uses a method called cookies. Cookies are small pieces of data stored in your browser that contain information like access tokens. These tokens are kept until you log out of your account.

Now, if you visit a harmful website while still logged into Fiverr, and this harmful site has malware that can hijack cookies, it can steal your cookie. Once a malicious website steals your cookie, it can gain access to your access token. This is how hackers can potentially compromise various websites using this method.

I hope this explanation helps clarify things for you.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

3 hours ago, grayprogrammerz said:

After clicking link, what did you do ?

Did you enter credentials on fake site (phishing) ?

or ran any malicious software executable ?

 

I wouldn't believe if just clicking a link can do such.

(unless browser is outdated and was exploited, but even after its less than 1% chance)

It's important to understand the risks associated with visiting malicious websites. When you visit such sites, they can potentially access your browser's cookies. Every website stores important information in cookies, and if these are hijacked, it can lead to serious issues.

As web designers, we are aware of how these threats operate. However, part of our job also involves checking client reference websites, which may pose risks beyond our control. If you're unsure about cookie hijacking, I recommend researching it online to learn more about the topic

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

17 hours ago, mt_najmin_nahar said:

Try your best you will definitely get a solution, best of luck. 👍

I hope so. Please keep me in your prayers.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

3 hours ago, vickieito said:

HI @developerlikhon - It may take some time before you can figure out your security code. Right now is a really stressful time for you, so you might want to try answering your security questions when you aren't so anxious. I know when my husband passed away, it took me a long time to figure out his unlock code for his iPhone. All the codes I could think of initially didn't work, and each time I tried, the wait time to try a new code increased, by hours, and then by days.  So I took a much needed break for several weeks. Once my head stopped spinning and I could think more clearly, the unlock code just came to me. I hope the same for you.

I can understand your distress as well - My Fiverr account was hacked into last year due to clicking on a link to a "resume" that I was supposed to view but couldn't bring up. Shortly after clicking on the link, I was kicked out of my Fiverr account and I found out that my account no longer existed - the hacker withdrew all my Earnings and put in a request to shut down my account. I really thought it was the end of my Fiverr career and had little hope for my account being restored.

It was very scary because it was the only source of income for my family at the time. I was very lucky that my account was restored. The mass cancellations of all orders in queue brought my level temporarily to Level 1 but I was brought back up to Level 2 very quickly, and after five months, I was able to reach TRS status and my highest earnings on Fiverr. My husband passed away around that time, so things have changed since then. But I'm doing what you are doing - trying to recover and rebuild from what has happened. I really hope you can recover from the hacking and wish the best for you and your business! 💗

@vickieito Last night, I submitted more guesses. An hour ago, I received an email from Fiverr Support requesting proof of antivirus scans for my laptop and mobile. I promptly submitted the proof and am hopeful that the Fiverr Support Team will lift the restrictions on my profile. Thank you so much for sharing your story; I find myself in a similar situation now because one of my orders was cancelled on Fiverr. If this current order isn't cancelled and Fiverr doesn't restrict my profile, I will earn the Level One badge after completing the ongoing orders. Nonetheless, I remain hopeful that Fiverr will resolve my problem. I am doing my best to provide all the necessary proof they require.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

1 hour ago, mt_najmin_nahar said:

Try to remember did you note down the crucial information regarding Fiverr account when you have created it.

I can't remember the security question, and I've checked all of my private notes and files, but I can't find the security question anywhere. A moment ago, I submitted more guesses for the security question to Fiverr customer support. 😞

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

Just now, smartdezigns said:

No they still want to know the answer to your security question because of your hacked account which is why they have set Security Question in case if anyone's account gets hacked and original owner of account can answer their questions to prove them. Fiverr wants to know your answer because there are still risks. Anyway, Good Luck.

I understand. Let's see what they can do. I hope they will help me resolve the problem.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

5 minutes ago, yassine_no said:

This is so unfortunate, take a pen and a paper and try to remember all the possible answers, I hope you get this resolved soon 🙏

I'm trying harder, but I still can't remember. 😔

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

41 minutes ago, smartdezigns said:

If you are unable to answer the questions asked by Fiverr Support then unfortunately they cannot do anything for you. It was really not your fault and sorry to hear your bad experience but you must know the answers of the questions else they won't be able to resolve your issue. This is why security question is important to set and remember.

I get what you're saying, but I can't remember the answer. I've looked through all my private notes and files where I keep my important information, but besides the security question, there are other ways to prove ownership with multiple questions. Fiverr doesn't seem willing to listen to anything I say, which is really frustrating for me. Also, if I'm not the owner, why would I be seeking help? Anyway, thanks for your reply, and please keep me in your prayers. You understand better than I do how much effort it takes to build up a gig on Fiverr.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

@Lena @Kesha @Seven Please help me resolve this problem. I have all the proofs except the security question. This is a very serious issue related to my career. If I lose the account, then my two years of hard work will go to waste. I hope you can understand the distress I'm experiencing. This incident was an accident and not my fault. As a web designer, it's important for us to check client-provided reference websites to understand the type of design they prefer. Therefore, I'm requesting your assistance to resolve this problem.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

1 minute ago, uk1000 said:

If the answer to some of the questions could be something you parents/family might know (and you haven't written them down anywhere) could you ask them?

@uk1000I have already provided all the guesses and the answer to the security question that I use on multiple platforms. I have also tried hard to remember the security question's answer, but I can't recall it. I have searched through all my notes and files to find the security question, but I couldn't locate it. 😔

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

2 minutes ago, priyank_mod said:

That's really unfortunate and really sorry to hear. And it takes few weeks/months for support team to investigate the issue and then un-restrict your account. 

My suggestion would be to search @vickieito's posts on the forum and read them. She had gone through similar ordeal and explained the entire issue multiple times to multiple people on the forum. It will provide you with a broad idea about the process and way forward on the issue.  

Thank you so much for your suggestion. I really appreciate your help. ❤️😔

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

Lena, I've tried multiple times to remember it, but I can't. I have all the proofs except for this. Please help me; it's a serious problem for my career. I'm requesting you to please do something to solve my problem.

11 minutes ago, Lena said:

Hi there @developerlikhon 

We understand this may be disappointing for you, but unfortunately, there is nothing we can do. I did check your ticket and it is pending which means that you would have to provide the necessary information before we can help you further. 

Please try to remember all the possible answers to the questions and send them to our Customer Support Team. 

Thank you. 

@Lena, I've tried multiple times to remember it, but I can't. I have all the proofs except for this. Please help me; it's a serious problem for my career. I'm requesting you to please do something to solve my problem.

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

3 minutes ago, jabirahamed20 said:

This is very sad to me, I mean really this is going to harm you badly, at least you should note down all the answers then maybe they can be able to fix this account issue. But I highly believe that fiverr CS will soon going to release your account and start it from where you were in the market. 

Yeah, I hope so. 😔

[I need a massive help from the Fiverr freelancers about my account which. Has been hacked some days before !!!!]

Hello fiverr freelancers, Hope all are doing well. 

So basically I really need help from you guys. 

Actually my account has been hacked at 20th April. The client has shared a link to my inbox and told me to create a site like that. 

I clicked on the link and after some moments I saw, My Fiverr account has been logged out from my mac and as well as my phone. After seeing this, I was shocked and tried to login again and fortunately I logged in. 

And then after that for my security I gone to CS for getting an idea that how the scammer got the access of my Fiverr account and just wanted to know if there’s any issue with my account as the scammer got the access of my account I was a bit scared. 

So after that the CS has restricted my account for no reason, and asking me to fill up the last 4 number of my mobile digits, date of birth and Fiverr security questions. 

I provided the first 2 things which is mobile digit and the date of birth, but unfortunately I forgot the security answers and I was not able to provide that. 

Then they have asked me to guess the answer, I tried but got no luck. 

So in this case I told them that I can provide my Government ID which has been used to create my seller profile but they have refused that and asking me again n again for the security questions. 

In this case, is there anyone can help me to bring my profile back? And also ( @Kesha ) or ( @Lena ) or ( @Seven ) anyone here who can kindly have a look into my profile and bring this back? 

I am already working with my clients and as I got restricted no new clients can send me message or I can’t even sent any messages. Even my gigs are also in denied position. 

That means I really do not have any other scope to get more work, so as soon as possible I am trying my best to recover this profile. 

And just want to start where I have left. 

Thats all my story, I am very pleased to get the community freelancer support to stand with me and get my account back 🙁 

Thanks,
Likhon Ahmed

[I posted my first Gig]

11 hours ago, sheharyar300 said:

The error says that I can post a maximum of 4 Gigs. But I have posted only 2 gigs. Now I am unable to create 3rd one.

Contact Fiverr support.

[I posted my first Gig]

Can you please show me a screenshot of what kind of error you are getting while publishing new gig?

[Client Forcing An Order - New Scam?]

If you receive any scam messages, such as being asked to contact via Telegram or outside of the marketplace using XYZ social media, immediately report the profile and block the user, otherwise, there is no solution.

[Can I send a link to an artist?]

1 hour ago, nightshadow15 said:

Hey quick question. i work with several artists, voice actors, and musicians on Fiverr and i wanted to know if it is okay to send them links showing them where their work ende up, like if their art features in a youtube video or comic I have published? If not, is there an acceptable way to let them know about it?

You can share it, but note that you shouldn't share any contact information or social media links because it is highly prohibited by Fiverr rules.

[Fiverr new system is good for new seller?]

2 hours ago, sujonmadbor said:

Fiverr has updated its system.

Is it okay for the new seller? 

I am confused. 

Anyone can explain for better understanding for me.

I think your question is more confusing than the algorithms. Look, there are several topics already posted about the new updates, so please read these topics properly. After that, if you don't understand, create a topic about the things which you don't understand.