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chopperbricks

Seller Plus Member
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Everything posted by chopperbricks

  1. Hey there, I'm in a peculiar situation: A few hours before delivery, I realized needed a couple more hours to finish a slow render, so I sent a request for an additional day. The thing is, it's the weekend and the client isn't responding. If they accept it tomorrow on the 18th (so past the new date I requested), what happens? Somehow after 2 years on the platform this isn't a situation I've come accross... Thanks 🙂
  2. Yep! I once had a friend who needed my services, I sent him a DIRECT LINK to my gig, he ordered from there. Yet for me it showed up as promoted... 😬
  3. Honestly I'm finding less and less things to complain about, ugh. We can say all we want but they did answer most key points (granted not on today's webinar that's for sure) Lack of transpency and overreliance on AI are my main concerns still left unanswered. It's an update I'm unhappy about for sure but not the end of the world I was crying about for several days straight. It's just the emotional abuse- 😭
  4. My success score is 8 with my main gig being at 8 and both other gigs being at 4. So yeah, smaller gigs almost don't matter. Keep them 🙂
  5. When Emma types a few lines instead of writing a whole paragraph about soup to calm everyone down, you know something is truly wrong with Fiverr's update 😉
  6. Fancy colors 😉 Nothing new really... Although I'm not as unhappy about the system as I was last week, their overreliance on AI worries me.
  7. I want to add this: This small side gig I made 2 years ago has only had about 5 orders (ignore the dreadful gig cover I still haven't updated). Before today, it had a score of 4 with negative impact in several categories(I had it screenshotted from last week, see the 2nd image). It seems they actually listened and fixed it. I haven't had an order from this gig in over 5 months and it didnt make sense for it to have a score. So whatever we say, they might actually be trying to do things right. before today: after today:
  8. That's... actually so much better. Hopefully it stays that way. THIS is a question that makes sense.
  9. Same I'm litterally the only seller providing my service for professionals in my price range on the entire platform (I do brick-built "Lego" model designs ready for production/commercialization).
  10. To be fair the people in chat at the beginning were unhinged just spamming, makes sense they disabled it. But yep I agree, not answering much and well the whole "AI is always right" thing really annoys me
  11. The webinar so far (obviously I'm exaggerating): "We put full trust in machine learning and if our AI malfunctions and destroys your years of work for no reason, we can't do anything about it!" My score isn't even bad I don't have any reason to complain but it still feels wrong to rely *so heavily* on machine learning
  12. Thread to discuss the webinar currently going on
  13. Which is why you must contact customer service and let them know it's the buyer's fault (not writing it like that obviously) and request for your stats not to be impacted. I've done it a couple of times without any issue
  14. When that happens, send them an order extra of the difference in value between the basic package and the package they should have purchased, explaining why. If they decline that, contact customer support for a cancellation (and be sure to explain that they're asking for things out of the scope of the order and that you want this order to not affect your stats). CS usually handles cancellations for orders like that pretty well.
  15. I heard revisions impact it too, which hopefully isn't the case. I hope we get a reply to this in the AMA in a few days, it's my #1 question.
  16. All time yes. But it does matter WHY it was cancelled, it should. If CS removed the effect from a cancelled order because it was the buyer's fault, it should not affect us now and is probably moreso a bug than something wanted by Fiverr
  17. Yeah that's what I feel isn't right. If the buyer chose to leave that feedback as private, that means the buyer doesn't want it to show/affect the seller. It feels dishonest
  18. Yep we're all having that issue. I'm guessing they'll fix it tbh (I hope so at least...)
  19. My side gigs that haven't been ordered from for half a year are both 4, I'm thinking of deleting them altogether... TBF maybe that's also one of Fiverr's goal here, streamlining things and getting rid of forgotten dusty gigs that pollute the platform
  20. Can you please elaborate on this part? So the private/hidden feedback that clients can leave if they choose to after the order (private metric that has existed for a while) will now affect our score? This is... quite crazy.
  21. Exact same issue here, actually. Several gigs are affected by cancellations by CS for which they had removed the stats modifications (like buyers asking for something out of the scope of the order, ordering by mistake etc). This better get fixed.
  22. My bad, it seems there is already an official topic for this.
  23. A big thing that's changing is side gigs. My main gig is at the score 8 while my 2 small side gigs are both at 4. To keep it from impacting our score, we'll have to let go of all the old gigs that don't do as well, I think overall one of their goals is to streamline things and not have so many forgotten cheap looking gigs polluting the platform. I'm not really against that tbh
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