When did you stop caring about a 5-star?

[matteo_7355]

I care about my reviews and always will.

To me reviews are important on Fiverr and if I don’t get a positive review I always like to find out why and if possible go the extra mile to satisfy my customer.

I believe everyone on Fiverr should be able to have a great experience.

This is my opinion though, If the buyer is negative and giving you a hard time then that is different then.

Matteo 🙂

[videolabs]

I never stopped caring about a 5-star review, I always deliver the top notch quality ( if the end product I am producing is not looking good because of the buyer submitted information, I cancel the order or look for solution)

If i receive less than 5 stars review I contact the buyer to see what is the problem, but almost all of the 4.7 or 4.3 stars review are done by mistake and the buyers are changing them.

I had a situation where the buyer changed the original brief 100% and tried to manipulate with the review so he can get another video for free, canceled the order right away.

[Guest shubh2012]

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@freedomrun1 Nice ClickBait -_-

@matteo_7355 If a buyer tries to use a review as a tool then I don’t care about him. I don’t even know him after the delivery. Did he die?!?!

@videolabs I analyze each and every script before taking any work. If I feel it out of my area, I don’t even take it.

[Guest shubh2012]

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Sorry, I never went to a school. I didn’t know we call these 3-stars. Thank you for insight.

[steveeyes]

Reviews and mutual cancellations are not suppose to hurt your gig rankings. But it never fails that after I had a mutual cancellation, my orders and messages slow down. As far as Reviews, too many bad ones may prompt a red flag for CS to keep a watch on your gigs. Fiverr has put a little more emphasis on buyer feedback. Even after a mutual cancellation, the buyer gets to provide feedback. The mutual cancellation feedback from the buyer does not show up on your profile, but Fiverr gets to see it.