nathanmarley Posted February 1, 2017 Share Posted February 1, 2017 Hi folks, I have noticed whilst looking through my revenues I have had a few orders that have canceled and claimed the money back without even giving a reason why or notifying me. Is there anything I can do about this at all? Link to comment Share on other sites More sharing options...
nathanmarley Posted February 1, 2017 Author Share Posted February 1, 2017 So just looking into this a little further I see the sellers account is no longer available, does this happen often? I have just looked through my cancellations and I have lost over $75 where customers have ordered and then cancelled even after giving me 5 star feedback with no explination and there accounts no longer exist! Great! how can I cut this down, I know I could never stop it happening, but I can’t afford to loose this amount each month. Link to comment Share on other sites More sharing options...
eoinfinnegan Posted February 1, 2017 Share Posted February 1, 2017 So just looking into this a little further I see the sellers account is no longer available, does this happen often? I have just looked through my cancellations and I have lost over $75 where customers have ordered and then cancelled even after giving me 5 star feedback with no explination and there accounts no longer exist! Great! how can I cut this down, I know I could never stop it happening, but I can’t afford to loose this amount each month.This sounds like a chargeback or multiple chargebacks. This post will explain a little more about them: As the issue of Paypal chargebacks has been discussed a lot recently including the horrible situation of a large chargeback for one Forum regular, I decided to spend a bit of time looking into them to see what I can find out, what other freelance platforms do and to try and put together some advice on how to avoid them as much as possible. Brace yourself, it's a long one! In this post I will be summarizing and clarifying some of the content of other websites and their terms and conditions, for… Link to comment Share on other sites More sharing options...
nathanmarley Posted February 1, 2017 Author Share Posted February 1, 2017 This sounds like a chargeback or multiple chargebacks. This post will explain a little more about them: As the issue of Paypal chargebacks has been discussed a lot recently including the horrible situation of a large chargeback for one Forum regular, I decided to spend a bit of time looking into them to see what I can find out, what other freelance platforms do and to try and put together some advice on how to avoid them as much as possible. Brace yourself, it's a long one! In this post I will be summarizing and clarifying some of the content of other websites and their terms and conditions, for… Thank you some good info. I have decided to contact cs just to see if they can shed some light in the matter Link to comment Share on other sites More sharing options...
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