nzam1984 Posted May 19, 2016 Share Posted May 19, 2016 I m trying to reach a customer, but im not allowed to do so because of security settings. How i am suppoused to get in touch with him or her if i cant even open the message he sent me? Link to comment Share on other sites More sharing options...
emmaki Posted May 19, 2016 Share Posted May 19, 2016 They have been banned most likely. Forget about it. Address any further concerns to Customer Support. Link to comment Share on other sites More sharing options...
misscrystal Posted May 19, 2016 Share Posted May 19, 2016 If you can’t open the message he sent you then there is a problem with his account and there is nothing you can do about it. Or possibly he reported you for spam maybe without realizing it. You can ask customer support about it. Link to comment Share on other sites More sharing options...
emmaki Posted May 19, 2016 Share Posted May 19, 2016 If it was the spam block it will be unlocked in 24 hours and he will see it again. Another poor Fiverr feature that needs optimization. Link to comment Share on other sites More sharing options...
misscrystal Posted May 20, 2016 Share Posted May 20, 2016 If I want to be reminded of an inbox message I hit the spam button. I get two reminders that way. Link to comment Share on other sites More sharing options...
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