Order time start before buyers submit the information

[gamunu]

yesterday buyer ordered my gig but he didn’t submit information yet. gig is 24 hours express

what is a suggestion you guys. when the buyers submit the information what should i do

[funkygfx]

You should request for a mutual cancellation saying it’s an express gig and you can’t proceed without the information.
You might lose the express title if you wait for the instructions.
That is what I would do

[megapackages]

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[megapackages]

wait till 23 hours ! if he doesn’t shows up then cancel the order ! but cancel it before it appears late delivery as late delivery effects your gigs promotion

[gamunu]

Reply to @megapackages: OMG!! i received massage warning late delivery i contact cs but they din’t response yet

[ilovenish]

I suggest you to edit your gig.

Fill the “Info required from buyer” and don’t make it optional.

Then order will only start once buyer submit the information requested by you.

[dukanu]

Reply to @ilovenish: Right! This is why the countdown started right after the order was placed.

[gamunu]

Reply to @ilovenish: woow great!!! thanks for the advice

[ilovenish]

Reply to @gamunu: Cheers 🙂