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Review from buyers not showing up in my gig and profile

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I just have completed 2 orders and buyer gave me good reviews. I have received notifications that buyer posted good review on my gig. buyer want to give reviews without showing work pics. please help me those reviews are not showing up in my profile. is there any way for buyer to mark order as completed without giving any review? if not then where is those reviews gone? buyer says he don’t know what happening. he ask me to help him but i don’t know how to help him to get my reviews. please help me. and I have review from other buyer without pic.

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