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Warning for giving out my personal details


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Recently I started a new project and decided to use fiver to buy gigs from experts. Communicating with people is somehow frustrating, sometimes we’re in different time zones and waiting for a reply takes some hours even days. Unfortunately fiverr doesn’t have a way to communicate more efficiently than sending messages and I had to share my s***e with those people in order to get a quick answer… compared to what could’ve taken hours on fiverr’s inbox. Not by using a different way to communicate i am gonna steal fiverr’s business (which I highly appreciate, you guys offer a great service) and I understand no one here may have the same intentions, but you should be more open to this situations in which also sending a message with specifications is not enough to let the sellers know exactly what we want. My account seems now to be in danger of being cancelled, but now that I think… in first place, how do you know that I am giving out my information, by spying on my conversations? I supposed those things were private.

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I think that Fiverr sees it as they are giving you a platform for exposure of your business. In return for that exposure, you agree not to expose yourself or anyone else to risk. It is a fair tradeoff. Otherwise, you are essentially running your own business, where you are responsible for your own advertising, and customer service. You can’t bring the bear into the tent, I think Fiverr is essentially saying.

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It states in the ToS, that you are not to communicate with people off of Fiverr. However, some sellers who offer coaching sessions via s***e, write to Customer Support to get it approved first from what I have heard.



And yes, all messages on the Fiverr system are monitored for keywords. If you send a message to a buyer or seller and try to write the word, money, or email, a big red warning pops up saying you are not to contact or ask for money outside the system.



For most gigs, giving instructions via email/messages is sufficient. If you need beyond that, and to only buy from a certain time zone, maybe a traditional freelancer from the internet that is local to you might be a better option than Fiverr.



Perhaps if you have found this so frustrating to communicate with buyers here on Fiverr, it’s not the best place. I do not know what you mean about time zones, you can see where sellers are located and only pick people in your same country/time zone so that part shouldn’t be too much of an issue, you just have to look for that before you hire.

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All you had to do was ask Fiverr Customer Support first if they would allow you to use s***e for a specific reason. If it was valid enough, they would have given you written permission. I am glad you put up your warning so others won’t make your mistake, but it’s silly to act like you are a victim when you knew the rules.

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